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Manage voicemail notification alerts

You receive an alert to notify you when you have a new voicemail message. Learn how to turn this alert on and off.


Turn voicemail notification alerts on or off

Main steps

Manage Basic Voicemail notification alerts
To call the voicemail system to turn your notification alerts on and off:
  1. From your AT&T wireless phone, press and hold 1.
  2. If you have AT&T Wireless Home Phone, dial 1 from your connected home phone.
  3. If prompted, enter your voicemail password.
  4. If you have new messages, press the * key to skip to the Main Menu.
  5. In the Main Menu, press 4 for Personal Options.
  6. Press 1 to turn Voicemail Notifications On or Off.

Manage Visual Voicemail notification alerts
If you have a smartphone with the AT&T Visual Voicemail app, to manage your notification alerts:
  1. Tap the AT&T Visual Voicemail app.
    Visual Voicemail icon
  2. Tap Settings.
  3. Tap Notifications to turn alerts on or off.
          Notifications settings image

Additional steps

Reset voicemail password
Learn how to reset a forgotten voicemail password.

Visit Device Support
View voicemail tutorials for your device.

Troubleshoot & Resolve voicemail
Use our tool to guide you through steps to fix issues with your voicemail.
Last updated: August 24, 2017

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