Manage voicemail notification alerts

You receive an alert that notifies you when you have a new voicemail message. Learn how to turn this alert on and off.

Turn voicemail notification alerts on or off

Basic voicemail notification alerts

To call the voicemail system to turn your notification alerts on and off:
  1. Press and hold 1 from your AT&T wireless phone. If you have AT&T Wireless Home Phone, dial 1 from your connected home phone.
  2. Enter your voicemail password, if prompted.
  3. If you have new messages, press the * key to skip to the Main Menu.
  4. In the Main Menu, press 4 for Personal Options.
  5. Press 1 to turn Voicemail Notifications On or Off.

Manage Visual Voicemail notification alerts

If you have a smartphone with the AT&T Visual Voicemail app, to manage your notification alerts:
  1. Tap the AT&T Visual Voicemail app
  2. Tap Settings.
  3. Tap Notifications to turn alerts on or off.
Last updated: December 7, 2022

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