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Explore voicemail options
Learn about your voicemail options. Smartphone plans include Visual Voicemail and basic phones can get Basic or Enhanced Voicemail.
DETAILED INFOCompare wireless voicemail options
The type of voicemail option available to you depends on which phone and service you have. For example, wireless and AT&T PREPAID℠(formerly GoPhone®) data plans for compatible smartphones include Visual Voicemail at no additional charge. Basic Voicemail comes with your plan if you have a wireless or AT&T PREPAID phone without a data plan or Wireless Home Phone.
Want to upgrade from Basic Voicemail? Add Enhanced Voicemail for $1.99 per month to get more voicemail message capacity and storage time. Learn how to add options to your plan.
Heads up: Enhanced Voicemail isn’t available for AT&T PREPAID accounts.
Want to upgrade from Basic Voicemail? Add Enhanced Voicemail for $1.99 per month to get more voicemail message capacity and storage time. Learn how to add options to your plan.
Heads up: Enhanced Voicemail isn’t available for AT&T PREPAID accounts.
| Voicemail details | |||
| Voicemail option | Visual Voicemail | Basic Voicemail | Enhanced Voicemail (not available for AT&T PREPAID) |
| Devices supported | Compatible smartphones. | All wireless or PREPAID phones without a data plan and Wireless Home Phone | All wireless phones without a data plan and Wireless Home Phone |
| Plan requirements | Voice and data plan with Visual Voicemail. | Voice plan | Voice plan with Basic Voicemail - add Enhanced Voicemail for $1.99 per month |
| Maximum message storage | 40 | 20 | 40 |
| Message storage time | 30 days | 14 days | 30 days |
| Maximum message length | 4 minutes | 2 minutes | 4 minutes |
| Group distribution lists | N/A | 15 groups with up to 25 members | 15 groups with up to 25 members |
