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Change your AT&T PREPAID number
Learn how to get a new AT&T PREPAID number.
DETAILED STEPSWhat to know before changing your AT&T PREPAID number
- We’ll apply a change fee of up to $25 to your credit card or bank account.
- Usage and call history for the old number will be lost.
- Voicemail messages from your old number won’t transfer. Write down any important voicemail messages before you change.
Get a new number
You need to contact us to get a new AT&T PREPAIDSM number.
After changing your number
- You’ll need to create a new voicemail greeting.
- Any future-dated rate plan or add-on changes are lost. Make sure you set them up again.
- There isn't a feature to provide callers with your new number. Callers dialing your old number will hear: The number you dialed is not a working number. Please check the number and dial again.
- Your myAT&T profile and Star Services codes reflect information for your new AT&T PREPAID number.
- You'll be charged a daily fee for any usage on your AT&T PREPAID device, including the same day of the AT&T PREPAID number change.
- iPhone® users: You need to sync your device with iTunes. The Visual Voicemail feature won't work until this is complete.
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