Showing Content for | Change your ZIP Code
Enter another ZIP to see info from a different area. X | `>`
!We can't find that ZIP Code. Try again.
Change your AT&T PREPAID number
Learn how to get a new AT&T PREPAID (formerly GoPhone) number.
DETAILED STEPSHow to change your number
What to know before changing your AT&T PREPAID number
- We’ll apply a change fee of up to $25 to your credit card or bank account.
- Usage and call history for the old number will be lost.
- Write down any important voicemail messages tied to your old number, as they won't transfer.
- You need to create a new greeting for your new number.
Get a new number
You need to contact us to get a new AT&T PREPAIDSM number.
After changing your number
- Any future-dated rate plan or add-on changes are lost. You need to set them up again.
- There isn't a feature to provide callers with your new number. Callers dialing your old number will hear: The number you dialed is not a working number, please check the number and dial again.
- Your myAT&T profile and Star Services codes reflect information for your new AT&T PREPAID number.
- You'll be charged a daily fee for any usage on your AT&T PREPAID device, including the same day of the AT&T PREPAID number change.
- iPhone users: You must sync your device with iTunes. The Visual Voicemail feature won't work until this is complete.
Last updated: September 15, 2020
Did you get the help you needed?
Great! We're so glad we could help.
We're sorry that didn't solve your issue.
Thanks for your feedback!
Community discussion
Explore the wireless forum
Ask questions. Get answers. Help others. Join the conversation!
loading...