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User manual

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If you really want to remove a line or cancel service,

If you really want to remove a line or cancel service, call us at 800.331.0500. We're available every day from 7 a.m. to 10 p.m. local time.

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See what the lights on your gateway mean.

When you update your network name or password, your devices automatically disconnect from your Wi-Fi network. Make sure to reconnect them using your new Wi-Fi info.

Network info

Wireless - Activation, setup, transfer & unlock - Activate

Learn how to set up your phone, tablet, or device.

Wireless - Activation, setup, transfer & unlock - Setup - Device setup

Find out why you received an alert and if you can opt out of it.

Wireless - Activation, setup, transfer & unlock - Setup - Wireless Emergency Alerts

See how to set up your AT&amp;T Wireless Internet and Home Phone.

Wireless - Activation, setup, transfer & unlock - Setup - Wireless Internet & Home Phone setup

Get help setting up your wireless phone or device.

Wireless - Activation, setup, transfer & unlock -  Setup

Find ways to transfer your info between devices.

Wireless - Activation, setup, transfer & unlock - Transfer

Get help unlocking your phone, device, or SIM.

Wireless - Activation, setup, transfer & unlock -  Unlock

Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info.

Wireless - Activation, setup, transfer & unlock

See what Android apps can connect you to Wi-Fi, can set up your device, and make payments using your device.

Wireless - Apps, features & voicemail -  Apps, mobile purchases & subscriptions - Android apps

Browse apps that work on iOS or Android devices. Plus, get info to help manage those apps.

Wireless -  Apps, features & voicemail - Apps, mobile purchases & subscriptions - Apps for iOS or Android

Explore mobile apps that can help you manage your account, stream your favorites, and more.

Wireless - Apps, features & voicemail - Apps & mobile purchases

Find out how to help protect your smartphone from unwanted calls and unsafe apps or files.

Wireless  - Apps, features & voicemail - Mobile security

Sync your wireless number with compatible mobile devices using NumberSync.

Wireless - Apps, features & voicemail - NumberSync

Find out how to set up and manage parental controls.

Wireless  - Apps, features & voicemail - Parental controls

Learn how to use call forwarding and caller ID, get directory assistance, and make AT&amp;T Video calls.

Wireless - Apps, features & voicemail - Talk & text features - Calling features

Explore texting options like AT&amp;T Messages, Advanced Messaging, and Backup &amp; Sync.

Wireless - Apps, features & voicemail - Talk & text features - Text messaging

Use Wi-Fi calling to talk and text over an active Wi-Fi connection.

Wireless - Apps, features & voicemail - Talk & text features - Wi-Fi calling

Find out about available calling and texting options.

Wireless - Apps, features & voicemail - Talk & text features

We&#39;ll show you how to set up your voicemail account.

Wireless - Apps, features & voicemail - Voicemail - Get started with voicemail

We&#39;ll help you troubleshoot your voicemail account.

Wireless - Apps, features & voicemail - Voicemail - Troubleshoot voicemail

Learn how to use the different features of your voicemail account.

Wireless - Apps, features & voicemail - Voicemail - Use voicemail

Explore how to set up and use your device&#39;s voicemail.

Wireless - Apps, features & voicemail - Voicemail

Get the most out of your device. Explore voicemail, messaging, and apps to help you and yours stay safe and connected.

Wireless - Apps, features & voicemail

Learn about options to use your device when traveling abroad or on a cruise. Explore day pass or other international add-ons.

Wireless -  International - International options

Learn how to manage usage while traveling and understand the charges you’ll see on your bill.

Wireless - International - International usage and charges

Learn about using mobile data or Wi-Fi networks when you travel abroad.

Wireless - International - Use your device outside of the U.S.

Discover ways to stay connected when you travel.

Wireless - International

Learn how to set up, use, and manage your AT&amp;T Cell Booster or Cell Booster Pro.

Wireless - Network & hotspots - AT&T Cell Booster

Wireless - Network & hotspots - AT&T network

Find out how to create a mobile hotspot and connect to Wi-Fi at home or on the go.

Wireless  -  Network & hotspots -  Wi-Fi & hotspots

Find out how to connect through Wi-Fi, mobile hotspots, and our wireless network.

Wireless - Network & hotspots

See our options for people with disabilities.

Wireless - Plans & device protection - Accessibility

Find out about the benefits of our data-only plans.

Wireless - Plans & device protection - AT&T talk, text & unlimited plans - AT&T data plans

Find out how an AT&amp;T PREPAID Multi-Line account can save money. Learn how to start or manage an account and invite others.

Wireless - Plans & device protection -  AT&T talk, text & unlimited plans - AT&T PREPAID Multi-Line account discount

Get help with AT&amp;T PREPAID plans and Add-Ons.

Wireless -Plans & device protection - AT&T talk, text & unlimited plans - AT&T PREPAID plans & Add-Ons

Discover the benefits of our all-in-one talk, text, and data plans.

Wireless - Plans & device protection - AT&T talk, text & unlimited plans - AT&T talk, text & data plans

Wireless - Plans & device protection - AT&T talk, text & unlimited plans - Other AT&T plans

Learn how to manage AT&amp;T talk, text, and data plans and add-on features.

Wireless - Plans & device protection -  AT&T talk, text & unlimited plans

Learn how to protect your phone, tablet, or device.

Wireless - Plans & device protection - Device protection & warranty - Device protection

Find out how to replace a device under warranty or file a device protection claim.

Wireless - Plans & device protection - Device protection & warranty - Replace a device

Learn about device warranty coverage and support.

Wireless - Plans & device protection - Device protection & warranty -  Warranty

Get support for lost or stolen phones, device protection claims, and warranty coverage.

Wireless - Plans & device protection - Device protection & warranty

Find info on FirstNet eligibility. Learn about our FirstNet and Family option.

Wireless - Plans & device protection - FirstNet

Find ways to save on plans and devices or qualify for rebates. Plus, get info on how to trade in your phone.

Wireless - Plans & device protection - Rewards, promotions & offers - Offers

View details about rewards programs and promos.

Wireless - Plans & device protection - Rewards, promotions & offers - Rewards & promotional cards

View details about bundle offers, wireless rebates, rewards programs, and promotions.

Wireless - Plans & device protection - Rewards, promotions & offers

We’ve got you covered. Check out your plan info, reward programs, and device protection options.

Wireless - Plans & device protection

Find out how to bring your own phone, device, or number to AT&amp;T.

Wireless - Upgrades, orders & installment plans - Bring your own device or number

Get details about installment plans. Plus, find out what to know about trading in your old device.

Wireless - Upgrades, orders & installment plans - Installment plans

Find out about purchase options, order tracking, and order support.

Wireless - Upgrades, orders & installment plans - Ordering & purchase help

Explore upgrade options and related info for your phone or device.

Wireless - Upgrades, orders & installment plans - Upgrade options & info

Ready for something more? Explore your upgrade and purchase options, then track your order.

Wireless - Upgrades, orders & installment plans

Get help with your wireless phone, plans, orders, and voicemail. Learn how to fix common issues or contact us.

AT&T Wireless

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The easiest way to check current usage is to dial *777# from your AT&amp;T Prepaid® phone. We’ll text your account balance and other details, like your data balance and package info.

Check your AT&T Prepaid usage

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