Enter your wireless number and choose Request Online Password or Request 4-Digit PIN (you can select both).
Select Send PIN Temporary Password. We’ll send a text with a temporary password. Have Wireless Home Phone? We’ll call you with your info.
Enter the temporary info and select Continue.
Follow the prompts to create a new online password or four-digit PIN.
Good to know: If you sign in with wrong info three times and then reset your password, we'll remove your stored payment info. It’s for your security. Make sure to re-enter your payment info when you sign in with your new password.
Make sure your password:
Is 6-24 characters
Is not the same as your ID.
Has a mix of letters, numbers, and special characters using:
Uppercase and lowercase letters
Special characters: underscore (_) and hyphen (-)
For a more secure password, avoid using personal details that are easy to guess. Also, stay away from common words or obvious series like 123456 or abcdef.
Last updated: December 7, 2022
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