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Change or reset your AT&T PREPAID PIN or password
Forget your password? Want to change your PIN or password? Learn how to update both.
FREQUENTLY ASKED QUESTIONS
How do I change my AT&T PREPAIDSM online PIN or password? ![How do I change my AT&T PREPAID,[object Object], online PIN or password?](/idpassets/images/support/svg-icons/close.svg)
How do I reset my PIN or online password?
DETAILED INFOPassword requirements
Make sure your password:
For a more secure password, avoid using personal details that are easy to guess. Also, stay away from common words or obvious series like 123456 or abcdef.
- Is 6-24 characters
- Is not the same as your ID.
- Has a mix of letters, numbers, and special characters using:
- Uppercase and lowercase letters
- Numbers
- Special characters: underscore (_) and hyphen (-)
For a more secure password, avoid using personal details that are easy to guess. Also, stay away from common words or obvious series like 123456 or abcdef.