Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | `>`

!We can't find that ZIP Code. Try again.

Change or reset your AT&T PREPAID PIN or password

Forget your password? Want to change your PIN or password? Learn how to update both.


Quick answer
FREQUENTLY ASKED QUESTIONS

How do I change my AT&T PREPAIDSM online PIN or password?

How do I reset my PIN or online password?

DETAILED INFO

Password requirements

Make sure your password:
  • Is 6-24 characters
  • Is not the same as your ID.
  • Has a mix of letters, numbers, and special characters using:
    • Uppercase and lowercase letters
    • Numbers
    • Special characters: underscore (_) and hyphen (-)

For a more secure password, avoid using personal details that are easy to guess. Also, stay away from common words or obvious series like 123456 or abcdef.

Looking for more info?


Did you get the help you needed?

Great! We're so glad we could help.

0/500

We're sorry that didn't solve your issue.

0/500

Thanks for your feedback!


Community forums

Have questions about your Wireless service? Explore our community forums for answers.

loading...

loading...