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Change your AT&T PREPAID PIN or online password

Want to update your password or PIN? You can easily update them in your profile.

DETAILED STEPS
First time signing in? Use your 4-digit PIN as your password.
  1. Sign in to your AT&T PREPAID account.
  2. Choose Profile & Settings and then Personal Info.
  3. Enter your Current Online Password.
  4. Select Change Online Password or Change 4-Digit PIN. (Or check both boxes to change both at the same time.)
  5. Enter the new info and select Submit.

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Community forums

Have questions about your Wireless service? Explore our community forums for answers.

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