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Change or reset your AT&T PREPAID PIN or password

Forget your password? Want to change your PIN or password? Learn how to update both.

Quick answer
FREQUENTLY ASKED QUESTIONS
How do I change my AT&T PREPAIDSM online PIN or password?
How do I reset my PIN or online password?
DETAILED INFO

Password requirements

Make sure your password:
  • Is 6-24 characters
  • Is not the same as your ID.
  • Has a mix of letters, numbers, and special characters using:
    • Uppercase and lowercase letters
    • Numbers
    • Special characters: underscore (_) and hyphen (-)

For a more secure password, avoid using personal details that are easy to guess. Also, stay away from common words or obvious series like 123456 or abcdef.

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Password tips and requirements
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