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Reset your AT&T wireless account passcode

You can change your wireless account security passcode, reset it, or sign in without it. Every wireless account has one.


Know your passcode and want to change it?

  1. Go to Profile. Choose your wireless account from the dropdown menu.
  2. Select Sign-in info.
  3. Choose Get a new passcode in the Wireless passcode section.
  4. Follow the prompts to finish up.

Create your wireless security passcode

Your passcode should:
  • Have four to eight characters
  • Be all numbers or a mixture of letters and numbers
  • Have no sequential numbers, like 1234 or 4321

Want to reset your passcode so you can sign in?

  1. Go to myAT&T and enter your ID and password.
  2. Select Get a new passcode on the Confirm passcode page.
  3. Follow the prompts.

Sign in without your wireless account passcode

When you sign in, enter you wireless account passcode. Then, check Turn off extra security. This removes the extra security from your wireless account, so you don’t have to enter the passcode next time. Learn more about extra security

Have accounts other than wireless linked to your ID? You can sign in without the wireless account passcode. Just check Skip passcode and don’t manage this account today to sign in and manage your non-wireless accounts.

Your wireless security passcode is not:

Just so you know
Did you combine your wireless service with your AT&T Internet, U-verse® TV, or DIRECTV® service? Then your account also has a combined passcode that you won’t use online.

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Community forums

Have questions about your Wireless service? Explore our community forums for answers.