Reset your AT&T wireless account passcode

1. Go to Profile. Choose your wireless account from the dropdown menu.
2. Select Sign-in info.
3. Choose Get a new passcode in the Wireless passcode section.
4. Follow the prompts to finish up.

Create your wireless security passcode

Your passcode should:

• Have four to eight characters
• Be all numbers or a mixture of letters and numbers
• Have no sequential numbers, like 1234 or 4321

1. Go to myAT&T and enter your ID and password.
2. Select Get a new passcode on the Confirm passcode page.
3. Follow the prompts.

Sign in without your wireless account passcode

When you sign in, enter you wireless account passcode. Then, check Turn off extra security. This removes the extra security from your wireless account, so you don’t have to enter the passcode next time. Learn more about extra security

Have accounts other than wireless linked to your ID? You can sign in without the wireless account passcode. Just check Skip passcode and don’t manage this account today to sign in and manage your non-wireless accounts.

Your wireless security passcode is not:

• Device passcode (which unlocks your phone, device, or SIM)
• myAT&T sign in password (might be the same as your AT&T mail password)
• AT&T mail password
• Voicemail password
• Combined account passcode

Just so you know
Did you combine your wireless service with your AT&T Internet, U-verse^® TV, or DIRECTV^® service? Then your account also has a combined passcode that you won’t use online.