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Learn about account passcodes

Every account has a passcode. With wireless accounts, you can use it when you sign in as an extra layer of security. Forget your passcode? You can reset it.


DETAILED INFO

About passcodes

A passcode is like a numerical PIN, and you use it for a specific account. It's usually four digits. You can use a passcode to add an extra layer of security to a wireless account.

You, or someone you authorize, may need your passcode when:
  • Calling AT&T Customer Care
  • Managing your account in some retail stores
  • Signing in, if you’ve chosen extra security (wireless accounts only)
Quick answer
FREQUENTLY ASKED QUESTIONS

What if I forgot my passcode?

How do I reset my account passcode?

How do I add extra security for my wireless account?

Can I turn off the passcode requirement?

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Community forums

Have questions about your Wireless service? Explore our community forums for answers.

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