- Go to myAT&T and enter your ID and password.
- Select Get a new passcode on the Confirm passcode page.
- Follow the prompts.
Sign in without your wireless account passcode
When you sign in, enter you wireless account passcode. Then, check Turn off extra security
. This removes the extra security from your wireless account, so you don’t have to enter the passcode next time. Learn more about extra security
Have accounts other than wireless linked to your ID? You can sign in without the wireless account passcode. Just check Skip passcode and don’t manage this account today
to sign in and manage your non-wireless accounts.
Your wireless security passcode is not: Just so you know
Did you combine your wireless service with your AT&T Internet, U-verse®
TV, or DIRECTV®
service? Then your account also has a combined passcode that you won’t use online