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Update your phone or device software

Device software up to date? Get the most recent version to make sure you have the latest features and device protection options.


Check for software updates

Visit from your desktop or tablet to view available software updates.


Get available software updates

  1. Go to Device Support.
  2. Select or change the selected device brand and model.
  3. Scroll to More Device Help.
  4. Select Software updates if you see it. It only displays if there’s an available update for your device.
  5. Repeat the steps to check for software updates for a different device.

Fix failed updates

Sometimes your device may have trouble updating. Here are some common reasons and fixes.

Memory issues

Each update requires a certain amount of data.
  • You may have to remove apps or data to increase your device’s available memory.
  • You can back up your data before deleting it.

Network connections

Software updates are done over Wi-Fi®, so they don't affect your data use. Make sure you’re:

Battery strength

  • Make sure your device has at least 80% battery power.
  • Connect the device to a charger before doing the software update.

AT&T branded device

The software update releases on our website are only available for AT&T branded devices. Keep in mind:
  • The update may not work if you brought your own device to AT&T.
  • You can check with the original carrier or manufacturer for software updates.

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Community forums

Have questions about your Wireless service? Explore our community forums for answers.