Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | `>`

!We can't find that ZIP Code. Try again.

Check device unlock status

Learn how to find out the status of your request to unlock your AT&T phone, tablet, mobile hotspot, or other device.

How can I check the status of a device unlock request?
Check your email or text messages for updates and instructions – you'll find a link to your request status. Or, if you have your request number and your device IMEI, you can go to

About checking the status of your request

It usually takes a few minutes to approve your request, but it may take up to 48 hours.
Note: If you don’t have a wireless phone account, you have to confirm your request through the email we sent. Links in confirmation emails expire in 24 hours.

To check your request, you can:
Last updated: March 24, 2021

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!

Community forums

Have questions about your Wireless service? Explore our community forums for answers.