You can deactivate, downgrade, or uninstall the app from your phone.
If you pay for ActiveArmor advanced through an app provider, don’t forget to cancel the subscription in Google Playâ„¢ or Apple App Store®. This will help you avoid future charges.Â
Once your app subscription expires, you also have to remove the ActiveArmor service.Â
Here’s how:
Your personal data used to perform the functions of AT&T ActiveArmor service will be removed within 48 hours of cancellation.
Good to know: Canceling the ActiveArmor service doesn’t remove the app from your phone. You’ll need to delete or uninstall the app.
You have to downgrade from AT&T ActiveArmor advanced mobile security the same way you signed up for it. For example, if you subscribed from an app provider on your phone, you’ll have to cancel your subscription there too. When you do, your account will close at the end of your current subscription period, and you won’t be charged again.
Downgrade in the app
Cancel Android subscription
Your personal data used to perform the functions of AT&T ActiveArmor service will be removed within 48 hours of cancellation.
FYI: You’ll still have access to all the free mobile security features to help block spam, protect your device from unauthorized access, and more.
Cancel Apple subscription
Your personal data used to perform the functions of AT&T ActiveArmor service will be removed within 48 hours of cancellation.
Just uninstalling the app doesn’t remove the service from your account. You must complete all steps to deactivate and remove AT&T ActiveArmor mobile security to stop billing.
If you’ve completed the steps to deactivate the service, you can remove or disable the app on your device.