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Remove the AT&T ActiveArmor mobile security app

You can downgrade, deactivate, or uninstall the app from your device.


INSTRUCTIONS & INFO

Downgrade from advanced mobile security to mobile security

You have to downgrade from AT&T ActiveArmorSM advanced mobile security the same way you signed up for it. For example, if you subscribed from your iPhone®, you’ll have to cancel your subscription in iTunes.
  1. Open AT&T ActiveArmor mobile security and go to Settings.
  2. Tap Account. If you have an iPhone, choose Subscription.
  3. Select Free.
  4. Follow the prompts.
  5. Cancel your subscription through your device app store or your myAT&T account.
This will remove the ActiveArmor advanced mobile security subscription from your account. You’ll still have access to all free features.

Deactivate ActiveArmor and remove the service

  1. Go to Settings in ActiveArmor mobile security.
  2. Tap Account and choose Remove Service.
  3. Choose one of the following:
    • On your iPhone - confirm that you want to remove AT&T ActiveArmor mobile security.
    • On an Android phone - select AT&T ActiveArmor mobile security.
  4. Tap Remove to finish up.

Uninstall the app

Just uninstalling the ActiveArmor mobile security app doesn’t remove the service from your account. It also won’t stop network-based fraud blocking or billing for AT&T ActiveArmor advanced mobile security. You must complete all steps to stop billing and remove the service.
  1. Use myAT&T or your app store to downgrade from ActiveArmor advanced and remove the subscription from your account.
  2. Deactivate ActiveArmor and remove the service.
  3. Uninstall the app from your device.

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