Get mobile data help

Mobile data not working? Find out how to fix it.

Follow these tips if your mobile data isn't working

  • Turn your phone off and back on. 
  • Make sure mobile data or cellular data is turned on.
  • Disconnect from Wi-Fi® to test your mobile data.
  • Turn off airplane mode.
Still can’t access data? Explore device-specific instructions
Last updated: December 7, 2022

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