Your device is not supported at this time.
To use ZenKey from your Apple®
smartphone, make sure it has one of these operating systems:
- Apple: OS 11.0 or greater
- Android: 7.0 Nougat or greater
Your device is not supported at this time. If you have an Android device, try to download a utility that allows ZenKey to work. Download the AT&T Login Helper
app, or go to an AT&T store
to get a SIM that works with ZenKey. Error message:
We cannot confirm your identity with the information you provided. Please contact Digital Assistance Center at 866.679.7139
for further assistance. Error message:
Care code 205.52
Try signing in with ZenKey again. If that doesn’t work, enter your ID and password manually.