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Get details about ID verification

Find answers to common questions about our ID verification process.


Quick answer
FREQUENTLY ASKED QUESTIONS

What is ID verification?

How do I scan my ID?

How soon do I have to scan my ID?

Do I need to enable camera permissions to complete my ID scan?

What type of ID can I use for the scan?

How can I make sure my ID scan is clear and easy to read?

How can I find out if my identification scan was processed?

Can I scan my ID on my computer?

What do I do if my order is canceled because of my identification scan?

Last updated: April 26, 2021

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