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Affordable Connectivity Program replaced the EBB

As of December 31, 2021, the Affordable Connectivity Program (ACP) replaced the temporary Emergency Broadband Benefit (EBB) program.


Quick answer
FREQUENTLY ASKED QUESTIONS

What is the Affordable Connectivity Program?

How do I qualify for the Affordable Connectivity Program?

What is the National Verifier?

How long will it take to get a response from the National Verifier?

Why was my Affordable Connectivity Program National Verifier application denied?

How do I get assistance with my Affordable Connectivity Program (ACP) benefit?

What if I live on Tribal Lands?

Can I get the Affordable Connectivity Program on my wireless voice service and my home internet service?

Which AT&T PREPAID plans are eligible for the Affordable Connectivity Program?

Is the Affordable Connectivity Program available to new and existing AT&T PREPAID customers?

Can I lose my ACP benefit from AT&T?

How do I know when my ACP Benefit has been applied to my account?

I'm having issues with the AT&T PREPAID ACP enrollment form. How do I get help?

Can I de-enroll from the Affordable Connectivity Program (ACP) with AT&T?

How do I transfer my Affordable Connectivity Program (ACP) benefit from another provider to AT&T PREPAID?

How do I purchase a new device and SIM card?

Can I go to an AT&T retail store to sign up for the Affordable Connectivity Program?

What if I don’t qualify for the Affordable Connectivity Program?

What are the disclosures I receive from AT&T PREPAID when signing up for the Affordable Connectivity Program benefit?

What are the disclosures I receive from AT&T PREPAID if I want to transfer my benefit from another provider?

Need help? Call us at 866.986.0963 and select the prepaid service option.

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