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[Our competitive edge](#) Why choose us - [AT&T Guarantee](https://www.att.com/why-att/guarantee) - [Why AT&T](https://www.att.com/why-att/) - [AT&T vs. T-Mobile & Verizon](https://www.att.com/wireless/switch-and-save/#compare-us) - [AT&T Fiber vs. Spectrum & Xfinity](https://www.att.com/internet/fiber/#compare-us) - [Try AT&T for free](https://www.att.com/wireless/free-trial) - [Switch & save](https://www.att.com/wireless/switch-and-save/) Exceptional coverage - [5G coverage map](https://www.att.com/maps/wireless-coverage.html) - [Fiber coverage map](https://www.att.com/internet/fiber/coverage-map/) [__A tree for every trade-in__ \ Get started](https://www.att.com/acctmgmt/deeplink?action=UpgradeDevice&appInstall=N) - Support Support - [Bill & account](#) - [Wireless](#) - [Internet](#) Quick actions [View all support](https://www.att.com/support/) [Go to my account](https://www.att.com/acctmgmt/overview) [Payment center](https://www.att.com/acctmgmt/mypaymentcenter) [Billing center](https://www.att.com/acctmgmt/billing/mybillingcenter) Bill & payments - 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[More wireless help](https://www.att.com/support/wireless/) [__Celebrating one year of the AT&T Guarantee__ \ Learn more](https://www.att.com/why-att/guarantee/) Quick actions [Manage my internet service](https://www.att.com/acctmgmt/myinternet) [Track my order](https://www.att.com/orders/history) [Get help moving](https://www.att.com/help/moving/) Equipment - [Restart a gateway](https://www.att.com/support/article/u-verse-high-speed-internet/KM1010361/) - [Find Wi-Fi info](https://www.att.com/support/article/internet/KM1203150/) - [Run internet speed test](https://www.att.com/support/speedtest/) - [Set up Internet Air](https://www.att.com/support/article/internet/KM1489093) Troubleshooting - [Check for outages](https://www.att.com/outages/) - [Manage appointments](https://www.att.com/orders/history) - [Optimize connection](https://www.att.com/support/how-to/optimize-your-connection) - [More internet help](https://www.att.com/support/internet/) [__Celebrating one year of the AT&T Guarantee__ \ Learn more](https://www.att.com/why-att/guarantee/) Search site Your cart is empty Let's get shopping! [Explore bundles](https://www.att.com/bundles) [Shop phones](https://www.att.com/buy/phones) [Sign in](https://www.att.com/acctmgmt/overview) [Create an account](https://www.att.com/acctmgmt/registration/selectServices) [Forgot user ID?](https://identity.att.com/identity-ui/fid/lander?trid=9806a0fd32a18ad2ce22ba62b72f0d6f8631e5e1&Return_URL=https%3A%2F%2Foidc.idp.clogin.att.com%2Fmga%2Fsps%2Foauth%2Foauth20%2Fauthorize%3Fresponse_type%3Did_token%26client_id%3Dm14186%26redirect_uri%3Dhttps%253A%252F%252Fwww.att.com%252Fmsapi%252Flogin%252Funauth%252Fservice%252Fv1%252Fhaloc%252Foidc%252Fredirect%26state%3Dfrom%253Dnx%26scope%3Dopenid%26response_mode%3Dform_post%26nonce%3DH0ihL2qQ&Cancel_URL=https%3A%2F%2Foidc.idp.clogin.att.com%2Fmga%2Fsps%2Foauth%2Foauth20%2Fauthorize%3Fresponse_type%3Did_token%26client_id%3Dm14186%26redirect_uri%3Dhttps%253A%252F%252Fwww.att.com%252Fmsapi%252Flogin%252Funauth%252Fservice%252Fv1%252Fhaloc%252Foidc%252Fredirect%26state%3Dfrom%253Dnx%26scope%3Dopenid%26response_mode%3Dform_post%26nonce%3DH0ihL2qQ&lang=en-us) * * * [Make a payment](https://www.att.com/acctmgmt/payment/makepayment) [Pay without signing in](https://www.att.com/acctmgmt/fastpmt/fastpay) [Go to my prepaid account](https://www.paygonline.com/websc/loginPage.html) Welcome back! 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[Sign out](https://www.att.com/acctmgmt/logout?kmsi=n) [Switch user](https://www.att.com/acctmgmt/logout?kmsi=y&target_url=https%3A%2F%2Fwww.att.com%2Facctmgmt%2Flogin) ## Account overview - [Check my notifications](#) - [Go to my account](https://www.att.com/acctmgmt/overview) - [Update my profile](https://www.att.com/acctmgmt/myprofile/overview) - [View my orders & claims](https://www.att.com/orders/history) - [Go to my prepaid account](https://www.paygonline.com/websc/loginPage.html) ## Bill & payments - [Make a payment](https://www.att.com/acctmgmt/payment/makepayment) - [See my bill](https://www.att.com/acctmgmt/billing/mybillingcenter) Quick actions - [&More Benefits](https://andmorebenefits.att.com/) - [My favorites](https://www.att.com/myfavorites/) - [Privacy choices](https://www.att.com/acctmgmt/myprofile/overview?flow=privacy-choices) [](https://www.att.com) ## Shop - [Plans & services](#) - [Devices & accessories](#) ## Deals - [New & featured](#) - [Customer discounts](#) - [View all deals](https://www.att.com/deals/) ## AT&T Difference - [Our competitive edge](#) ## Support - [Bill & account](#) - [Wireless](#) - [Internet](#) - [View all support](https://www.att.com/support/) - [AT&T Business](https://www.business.att.com/) - [Find a store](https://www.att.com/stores/) - [Ver en español](javascript:void%280%29) Back Shop ## Plans & services ### Bundles - [Explore bundles](https://www.att.com/bundles/) - [Internet + wireless](https://www.att.com/bundles/internet-wireless/) - [Internet + home phone](https://www.att.com/home-phone) - [Customers 55+](https://www.att.com/bundles/55-plus-internet-wireless) ### Wireless - [Explore wireless](https://www.att.com/wireless/) - [Phone plans](https://www.att.com/plans/wireless/) - [Network coverage](https://www.att.com/maps/wireless-coverage.html) - [Explore prepaid](https://www.att.com/prepaid/) - [International add-ons](https://www.att.com/international/) - [Connected car](https://www.att.com/plans/connected-car/) ### Home internet - [Explore home internet](https://www.att.com/internet/) - [Check availability](https://www.att.com/buy/internet/plans) - [AT&T Fiber](https://www.att.com/internet/fiber/) - [AT&T Internet Air](https://www.att.com/internet/internet-air/) - [Home phone](https://www.att.com/home-phone/services/) ### Quick actions - [Upgrade](https://www.att.com/upgrade/) - [Add a line](https://www.att.com/plans/add-a-line/) - [Bring your own phone](https://www.att.com/wireless/byod/) - [Switch & save](https://www.att.com/wireless/switch-and-save/) Start of main content 1. [Home](https://www.att.com/) 2. [Support](https://www.att.com/support/) 3. [Bill & account](https://www.att.com/support/my-account/) # Learn about accounts and user IDs Learn how to set up or change your user ID. You’ll need it to manage accounts and services online or sign in to the AT&T or AT&T Smart Home Manager apps. * * * ## Accounts and user IDs If you manage your accounts online at AT&T, you already have a user ID. If you have more than one account, you might have more than one user ID. Make sure to sign in with the ID for the account you want to manage. You can access these accounts and apps with a single user ID: - AT&T WirelessSM, AT&T Mobile Services (like AT&T Messages), and AT&T NumberSync® - AT&T Internet, Internet Air, Fixed Wireless Internet, and DSL - Digital Phone and Landline - Home phone - U-verse® TV - AT&T Mail - AT&T app - AT&T Smart Home Manager app __FYI:__ If you have a DIRECTV® account, you can manage it on directv.com. * * * ## FREQUENTLY ASKED QUESTIONS [Expand All](https://www.att.com) * * * How do I create a new user ID for AT&T? Haven’t signed in to AT&T before? Start here. 1. Go to the [sign-in](https://www.att.com/acctmgmt/signin "Link opens in new window") page. 2. Select __Don’t have a user ID? Create one now__. 3. Choose the service you want to register and select __Continue__. 4. Follow the prompts to set up your new user ID and password. __FYI:__ If you have trouble creating a new user ID, redo the registration process with your account number and billing ZIP Code. What if I forgot my user ID? It’s easy to recover your user ID. Here’s what to do: 1. Go to the [Forgot ID](https://identity.att.com/identity-ui/fid/lander?Flow_Indicator=FID "Link opens in new window") page. 2. Enter your contact email or AT&T mobile number and the ZIP Code you provided when you set up your ID. 3. Follow the prompts and an email with your user ID will be sent to you. __FYI:__ If you don’t remember what email you used, choose __Forgot contact email__. If you have more than one ID with the same contact email, your Forgot ID email will list them all. How do I change my user ID? First, make sure you know your current user ID (and password). 1. Go to your [account profile](https://www.att.com/acctmgmt/passthrough/PROFILEOVERVIEW?origination_point=eSupport "Link opens in new window"). Sign in, if asked. 2. Select __Your info__, then choose __Edit__ next to your __User ID__. 3. Enter your new ID in email address format (example: [email protected]). 4. Follow the prompts to save your new ID. __Good to know:__ You can also [change or reset your password](https://www.att.com/support/article/my-account/KM1008941/ "Link opens in same window") How do I combine user IDs if I have more than one? Make sure you have all your IDs and passwords handy before you start. Keep in mind, combining IDs doesn’t combine bills or bundle services. It just lets you access your accounts with a single ID and password, including email and added services like HBO MAX. __From a computer or tablet:__ 1. Go to [Manage user IDs and accounts](https://www.att.com/acctmgmt/idm/registration?origination_point=mpmkm&linking_origination_point=support&cancel_url=https%3A%2F%2Fwww.att.com%2Fsupport%2Farticle%2Fmy-account%2FKM1008921 "Link opens in new window"). Sign in, if asked. 2. Scroll to __Merge your user IDs__, then select a user ID that you’d like to merge with your signed-in ID. 3. Follow the prompts to complete the process. If we send you a one-time code, make sure you enter the code to finish combining your IDs. Then, sign out and sign back in to see your changes. How do I link accounts to my user ID? You can manage multiple accounts with a single user ID, including AT&T FirstNet accounts. [Learn how to add or remove accounts](https://www.att.com/support/article/my-account/KM1008925/ "Link opens in same window") * * * Last updated: February 17, 2026 * * * ## Browse topics Account access, IDs & passwords Billing & payments Move, change, suspend & cancel service Privacy, fraud & security Profile & contact info Usage info & alerts Learn how to create an ID, sign in, and manage your account. AT&T app & signing in IDs, signing in & linking accounts Passcodes Passwords Permissions & granting access ### Did you get the help you needed? 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[Samsung Galaxy Z Fold7](https://www.att.com/buy/phones/samsung-galaxy-z-fold7.html) - [Samsung Galaxy Z Flip7](https://www.att.com/buy/phones/samsung-galaxy-z-flip7.html) Top phone & data plans - [Unlimited phone plans](https://www.att.com/plans/wireless/) - [International plans](https://www.att.com/international/) - [Add a line](https://www.att.com/plans/add-a-line/) - [Upgrade](https://www.att.com/plans/phone-upgrade/) - [Tablet data plans](https://www.att.com/plans/tablet-ipad-data-plans/) - [Mobile hotspot plans](https://www.att.com/plans/tethering/) - [Next Up Anytime](https://www.att.com/plans/next-up-anytime/) Switch to AT&T - [Switch to AT&T](https://www.att.com/wireless/switch-and-save/) - [How to switch phone carriers](https://www.att.com/wireless/how-to-switch-phone-carrier/) - [Internet speed test](https://www.att.com/support/speedtest/) - [Bring your own device](https://www.att.com/wireless/byod/) - [Cell phone trade-in](https://tradein.att.com/) - [Transfer your internet service](https://www.att.com/moving/) Featured deals - [AT&T Deals & Promotions](https://www.att.com/deals/) - [Cell phone deals](https://www.att.com/deals/cell-phone-deals/) - [iPhone deals](https://www.att.com/deals/iphone-deals/) - [Samsung deals](https://www.att.com/buy/phones/browse/samsung_hasdeals/) - [Phone and internet bundle deals](https://www.att.com/bundles/internet-wireless/) - [Credit card discount](https://www.att.com/deals/att-points-plus-citi/) - [Free phone deals for new customers](https://www.att.com/buy/phones/browse/free/) Shop cell phones by brand - [New Apple iPhones](https://www.att.com/buy/phones/browse/apple/) - [New Samsung Galaxy phones](https://www.att.com/buy/phones/browse/samsung/) - [New Google Pixel phones](https://www.att.com/buy/phones/browse/google/) - [New Motorola Moto phones](https://www.att.com/buy/phones/browse/motorola/) - [New Sonim phones](https://www.att.com/buy/phones/browse/sonim/) Tablets & Watches - [New Apple iPad](https://www.att.com/buy/tablets/browse/apple/) - [New Samsung Galaxy Tab](https://www.att.com/buy/tablets/browse/samsung/) - 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