Find out how to get discounts on AT&T PREPAID (formerly GoPhone) service when you convert to a Multi-Line account.

Start an AT&T PREPAID Multi-Line account

We’ll show you how to change your AT&T PREPAID (formerly GoPhone) plan using myAT&T or our automated phone service.

Change your AT&T PREPAID plan

Learn how to view your AT&T PREPAID usage. You can find your data, talk, and messaging usage details, package charges, and payments.

Check AT&T PREPAID usage

Find out how to block your device or suspend your service if your device is lost or stolen. You can also suspend service for personal reasons.

Suspend wireless service or block a device

Use our mobile purchase website to view, cancel, block, and manage third-party and AT&T mobile purchases.

Manage mobile purchases and subscriptions

You’ve got options: Pay online or by phone. Learn how to pay by check, debit or credit card, or AT&T PREPAID card (includes GoPhone Refill Cards).

Pay your AT&T PREPAID amount due

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How can we help you? Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support.

AT&T Customer Service - Phone Numbers & Live Chat

AT&T® Official Site - AT&T Prepaid help options. Get customer tech support, pay your AT&T Prepaid amount due, change your AT&T Prepaid plan, check your AT&T Prepaid usage, suspend your service, or manage your AT&T Prepaid orders and subscriptions.

AT&T Prepaid - Customer Support, Live Chat, and Contact Numbers

Check out ways to manage your account online, get answers to questions, or fix common issues.

Get bill & account help

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Make a payment

Reset my password

Check for outages

Trade-in or recycle a device

Explore support options to help fix equipment or service issues.

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AT&T Prepaid help options

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AT&T Prepaid help options

Contact us

Text prepaid to 75421 to chat with usMon – Sat: 9 a.m. - 11 p.m. ETSun: 10 a.m. - 11 p.m. ET

Text prepaid to 75421 to chat with us
Mon – Sat: 9 a.m. - 11 p.m. ET
Sun: 10 a.m. - 11 p.m. ET