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Device protection & warranty

Sign in to get device protection and warranty info for your device.

Repair or replace with device protection

Have a broken phone, tablet, or other device? Was your phone lost or stolen? Find out how to fix or replace it. You can also track your AT&T device protection or warranty claim.

Choose a topic

Fix or replace a device
Check claim status
Track replacement device
Activate replacement device

Lost or stolen device?

First, try to find your device using GPS or a pre-installed location app. Still can’t find it? We can help you temporarily suspend your service.

Frequently asked questions

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Look for signs of physical or liquid damage that aren’t covered by your warranty. All clear? Then, check your device warranty coverage period:

  • New Apple® devices, or devices that Apple replaces, typically come with one-year warranties.
  • All other new devices usually have one-year manufacturer warranties
  • Replacement devices (including Apple devices) typically have a one-year warranty from the replacement date.