Manage your AT&T Mail

Check email

1. Go to AT&T Mail
2. Select Mail or Sign in.
3. Get your authentication security code. If you have more than one phone number on your account, choose which number should get your code.
4. Enter the code and select Submit to sign in.

Important: If an AT&T mailbox isn’t used for 12 months, it’ll be considered inactive. The mailbox and its contents will be deleted. An inactive mailbox can be recovered for up to three years, just by signing in. This will restore the account, but it won’t restore the original content, like emails or saved files. It also won’t save settings.

Stay signed in

Did you select Keep me signed in but still get signed out? Try these tips:

• Sign back in to AT&T Mail if you signed out. Then select Keep me signed in again.
• Stay signed in on one computer or device at a time. If you sign in elsewhere, you’ll be signed out of the first one automatically.
• Make sure no one else signed in to your email or any other AT&T account on your computer. Only the most recent sign-in is saved.

Good to know: If you clear your browser cookies, sign in again and select Keep me signed in. Also, turn off any software that clears your cookies, like CookieCuller extension for Firefox and Webroot Window Washer.

Disable, uninstall, or modify the software settings, so they allow cookies from AT&T.

Get email alerts

Use a desktop to be notified about new messages in your inbox.

1. Make sure your browser allows desktop alerts.
   • Chrome
   • Firefox
   • Safari
2. Go to AT&T Mail
3. Select Mail or Sign in.
4. Choose … (more icon).
5. Select Settings, then Notifications.
6. Turn Notifications On or Off.

FYI: if you’re on a Mac, you may need to take a few more steps. Go to Settings, then System preferences, and then Notifications & Focus.