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Can I check the status of my orders placed online and by phone?

Learn how to check the status of orders placed online and by phone.

Check status of orders

To check the status of your orders placed online or by phone, please sign in to your online AT&T account with your Primary Member ID and select Check Order Status from the myOrder card. 

Just ordered AT&T? You can check your AT&T installation appointment status by entering your contact phone number, 9-digit AT&T Billing Account Number; 24 or more hours after placing your order online.
Last updated: December 7, 2022

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