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What should I do if I have problems ordering online?

Learn how to resolve issues that occur when ordering online.


INSTRUCTIONS & INFO

Resolve online ordering issues

If you experience problems with the shopping cart or ordering process, please re-enter the order flow by checking availability and chat with an AT&T order specialist.


If the specialist is unable to resolve your issue, please contact us.

Last updated: August 28, 2018

Community forums

Have questions about your AT&T Internet service? Explore our community forums for answers.

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