Promos & adjustments

<p>Find out how to locate promotions and adjustments on your bill.</p>

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Billing adjustments on the bill

Learn how to view adjustments on your next bill.

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When your refund will be received

If your refund is less than $250.00, you should receive your refund check approximately 30 days from the refund approval date. Please allow 60 days for refunds of more than $250.00. If it has been longer than this since you requested your refund, call us.

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When adjustments will appear on your bill

Adjustments are normally shown on a following month's bill.

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Credit and Adjustments placements on the bill

What is the difference between the 'Credit and Adjustments to Previous Balance' and 'Credit and Adjustment' sections?

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Locating Promotions on your online bill

If you have received a promotion card offer, you will receive that separately from the bill.

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