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Get help troubleshooting U-verse TV picture and sound issues, error codes, and outages.

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Troubleshoot picture problems on U-verse TV
Learn how to fix picture issues and get back to watching TV.
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I have no video and lights on my U-verse TV receiver are blinking
Restarting your U-verse TV receiver can resolve your no video and blinking lights issue on your receiver indicating a critical error has occurred.
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Troubleshoot & Resolve Tool on U-verse TV
Many U-verse TV, AT&T Phone, and AT&T Internet problems can be resolved by using the Troubleshoot & Resolve app on your TV.
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Troubleshoot sound problems on U-verse TV
Learn how to fix sound issues on your TV and other helpful tips.
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Find info about U-verse TV outages
Having trouble with your U-verse TV service? Check for outages or use Troubleshoot & Resolve to identify other issues.
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Channels, packages & programs
Equipment setup & return
Streaming, apps & settings
Troubleshooting & repair
Channels, packages & programs
Equipment setup & return
Streaming, apps & settings
Troubleshooting & repair