TO OUR TV CUSTOMERS
Missing channels on DIRECTV, DIRECTV STREAM, or U-verse?
Find out why blackouts happen and what you can do about it.
To viewers of Bloomberg TV
Despite several attempts to renew our relationship with Bloomberg, we have yet to reach a mutual agreement and Bloomberg TV is currently unavailable. We understand this inconvenience to fans of Bloomberg TV, and our goal is to offer you, our valuable customers, all the channels and content you enjoy. As we work to resolve this matter, we do offer several other financial news outlets featuring up-to-the-minute information and diverse perspectives that may also be included in your DIRECTV, DIRECTV STREAM, or U-verse lineup.* Keep beaming and streaming and we’ll continue striving to deliver you the best in news and entertainment.

*Other financial news channels are not available for DIRECTV Puerto Rico customers.

Why are some of my channels missing?

TV channel owners are asking for more money

We pay fees to TV channel owners for permission to add their channels to your lineup. As contracts expire, owners sometimes turn off their channels as a bargaining tactic.

We’re on your side

We share your frustration about your missing channels. We thank you for your patience while we do our best to resolve the situation.

Switching isn’t the answer

Unfortunately, no TV provider is safe from this problem. Almost all TV providers receive threats or lose channels due to owners' bargaining tactics.

What can I do while I’m waiting?

Watch your shows in other ways

While your channels are removed, you may still be able to watch the TV you’re missing. Read our support article for more information.

How to keep up with missing shows

Take action

You can tell lawmakers in Washington to back measures that will protect TV customers from aggressive tactics like channel blackouts.

Write to Congress

Learn why blackouts happen

Read about what “retrans fees” are, how they affect your TV bill, and why we’re seeing more channel blackouts than ever before.

Learn more about broadcaster blackouts