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Set up and manage your eSIM (dual SIM) to use one number for personal and one number for work or for travel.


Prenote info

To use Dual SIMs, you will need an activated Nano-SIM card, an eSIM card, and separate plans. For more information, visit Activate and use your device.

In this tutorial, you will learn how to:


• Set up eSIM
• Manage cellular plans
• Switch cellular plan for phone call
• Switch cellular plan for message
• Remove eSIM

If you are trying to find your EID for your associated eSIM, visit the Find IMEI & Serial number tutorial



Set up eSIM

1. From the home screen, swipe down from the Notification bar, then select the settings app Settings icon.

2. Select Network & internet, then select SIMs.

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3. Select  +  Add SIM, then select Download a new eSIM.

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4. Select your network to confirm, then select Download to add the plan to your phone.

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Manage cellular plans

To switch enable or disable cellular plans, from the SIMs screen, select the desired SIM to use, then select the Use SIM switch.

Note: Select Turn on to confirm. Both of your phone numbers can make and receive voice calls and send and receive messages. However, your phone can only use one cellular data network at a time. For more information, visit Use dual SIM devices.

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Switch cellular plan for phone call

1. From the Network & internet screen, select Calls & SMS.

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2. Select Calls then select the desired option.


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Switch cellular plan for message

From the Calls & SMS screen, select SMS then select the desired option.

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Remove eSIM

1. From the SIMs screen, select the desired eSIM that you want removed. 

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2. Scroll to and select Erase SIM, then select Erase to confirm.

Note: Removing the eSIM will not cancel the service or have any other impacts with the carrier.

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