5G Gateway Wi-Fi Not Found
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5G Gateway Wi-Fi Not Found

What to do if the network is not found.


In this tutorial, you will learn how to:


• Check network status
• Check blocked devices

• Check Broadcast SSID status

• Change Wi-Fi band


Check network status

If your 5G Gateway’s Wi-Fi network is not found, ensure that the Wi-Fi LED connection status is displaying a green LED light. A red LED light indicates an error with the Wi-Fi. When the device is not receiving a cellular signal, the 4G and 5G LED lights will not display.



Check blocked devices

1. From your device’s web browser, go to http://attwifi.manager or Enter your password, then click Login.


Note: Ensure that your device is connected to your 5G Gateway's Wi-Fi network. For more information, please see the Connect Devices to Wi-Fi or Connect PC or Mac to Wi-Fi tutorials. If this is your first time logging into the Web admin page, the default password will be ‘admin’. You may be prompted to change the admin password.


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2. Click the Security drop-down menu, then click Blocked Devices.


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3. Blocked devices will be displayed under the Blocked Devices List.


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4. To unblock a device, click the Delete icon next to the desired device.


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Check Broadcast SSID status

1. From the Web Admin’s dashboard, click the Network drop-down menu, then click Wi-Fi.


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2. From the Basic tab, scroll down to Broadcast SSID. Make sure the Broadcast SSID switch is in the ON position.  


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Change Wi-Fi band

1. If you experience slow Wi-Fi speed due to numerous WiFi routers in area, selecting an alternate channel may increase speed. From the Web Admin’s dashboard, click the Network drop-down menu, then click Wi-Fi.


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2. Click the Radio tab, then click the Frequency drop-down menu


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3. Click desired frequency band.


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4. Click the Control Channel drop-down menu


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5. Click the desired control channel. When finished, click Save to save Wi-Fi settings. 


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