Change or reset voicemail password
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Change or reset voicemail password

How to troubleshoot the voicemail feature.

  1. To change your voicemail password, you must know your current voicemail password.
    Note: If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
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  2. From the home screen, tap the Apps icon.
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  3. Swipe to, and then tap Visual Voicemail.
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  4. Tap the Menu icon.
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  5. Tap Settings.
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  6. Tap Change voicemail password and follow the directions to change the password.
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