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Reset device

This article describes how to reset the device to its factory settings.

  1. A master reset reverts the device back to factory settings. It will permanently erase all personal data, preferences, settings.
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  2. From the home screen, tap Settings.
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  3. Scroll to, then tap Factory reset.
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  4. Tap Reset Device.
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  5. Tap OK.
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  6. If you cannot reset the device via the Settings, open the SIM card cover, and use a paper clip to press the reset button in for 8 seconds.
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