Roaming troubleshooting

Roaming troubleshooting

This article describes how to troubleshoot roaming problems.

INSTRUCTIONS & INFO
  1. In order to use your device outside of the United States you must add international roaming to your account.
    Note: To learn more, visit the AT&T International website. Not applicable to GoPhone services.
    device 2717/1339312.jpg
  2. To troubleshoot issues with roaming, from the home screen tap Settings.
    device 2717/1326869.jpg
  3. Tap International Roaming.
    device 2717/9006418_03.jpg
  4. To turn international roaming on or off, tap the International roaming switch.
    device 2717/9006418_04.jpg

Did you get the help you needed?

Great! We're so glad we could help.

0/500

We're sorry that didn't solve your issue.

0/500

Thanks for your feedback!