Move your Home Base to an area with a stronger cellular signal, typically near a window or outside wall.
Note: Green indicates a strong signal and is recommended for optimal performance. Yellow indicates a moderate signal and may be sufficient.
Ensure that other connected devices are not transferring a large amount of data. Note: View connected devices by checking the 'Connected Devices' section of the AT&T Home Base Manager.
A phone call in progress may slow down data transfer speed.
Check your wireless network connection using the AT&T Home Base Manager http://att.homebase (while connected to the Home Base). 4G LTE offers the fastest data speeds and if available, your Home Base should be located in a covered area.