Device help
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ARTICLES
Adjust call forwarding options for your wireless number.
Adjust call waiting options for your wireless number.
Use the flash feature on your home phone to initiate a three-way conference call.
ARTICLES
Connect to Internet via Ethernet
This article describes how to connect the device to the internet using an Ethernet connection.
ARTICLES
Learn to connect a WPS-capable device to the Home Base wireless network.
Keep track of data consumption to avoid overage charges.
Control which devices can access your Home Base wireless network.
Change Wi-Fi network name and Password
View the Wi-Fi network name and password for the Home Base wireless network.
Use this method to connect an Android mobile phone to the Home Base wireless network.
Use this method to connect an Android tablet to the Home Base wireless network.
Use this method to connect an Apple iPad to the Home Base wireless network.
Use this method to connect an Apple iPhone to the Home Base wireless network.
Learn to connect your Macintosh laptop or desktop computer to the Home Base wireless network.
Connect Microsoft Windows Computer
Learn to connect your Windows laptop or PC to the Home Base wireless network.
Connect your device to the internet using a Wi-Fi connection.
Hide the Wi-Fi network name to limit the visibility of your network to nearby wireless devices.
Remove a blocked device from the list to restore access to the Home Base network.
This tutorial explains how to view the different devices connected to your Home Base.
ARTICLES
Perform a test call to check the functionality of your device.
ARTICLES
This tutorial explains the functions of the LED indicators on your Home Base.
Choosing a proper location for your Home Base is important in maximizing device performance.
The signal LED on your device indicates the current wireless signal status.
Connect a Phone to the AT&T Home Base
This article describes how to attach your home phone to the Home Base.
Find your wireless phone number
The wireless number can be viewed by accessing the home screen of the AT&T Home Base Manager.
The back-up battery will power the Home Base for a period of time should the A/C power to the device be cut off.
Log in to AT&T Home Base Manager
Log in to the AT&T Home Base Manager to access basic device information, change Wi-Fi network settings, and perform firmware updates.
Connect the device to a power source.
These items are in the box with your new Home Base.
Learn about the different functions of the Home Base Manager.
The home screen is the main page displayed after you log in to the Home Base Manager.
ARTICLES
Access myAT&T through the Home Base Manager to change account settings, pay your bill, and view important alerts.
ARTICLES
View messages on AT&T Home Base Manager
Use the Home Base Manager to view important messages regarding data usage and your AT&T account.
View the devices currently blocked by the Home Base wireless network.
Learn important information about your Home Base.
ARTICLES
Software update for the AT&T Home Base (Z700 and Z700A) for the AT&T Home Base (Z700/Z700A)
Learn how to update the software of the AT&T Home Base (Z700/Z700A).
ARTICLES
TTY Support offers speech-to-text functions for the hearing impaired.
Adjust the phone volume during a call.
I Hear A Constant Low Frequency Tone (Not a Dial Tone) When I Try To Make A Call
Try this if your phone gives a low frequency tone instead of a standard dial tone.
My Answering Machine Won't Pick Up Calls
Try this if your answering machine does not pick up incoming calls.
My Phone Doesn't Ring When A Call Comes In
Try this if your phone fails to ring during incoming calls.
Try these troubleshooting methods if your Home Base does not produce a dial tone when a phone is plugged in.
Download or upload speeds are slow
Try these troubleshooting methods if you are experiencing sluggish internet speeds.
Home Base Network does not appear in the wireless network list
The Home Base Network may be hidden, or you may be experiencing problems with your connection.
I can't access the AT&T Home Base Manager
Try these troubleshooting methods if you cannot connect to the AT&T Home Base Manager.
Try these troubleshooting methods if your Home Base cannot access the internet.
I can't connect to my Home Base
Try this if you cannot successfully connect to the Home Base Network.
Flashing Red Signal Strength LED
This may indicate problems with your SIM card.
Learn about the limited warranty on your Home Base.
Only the calling phone number will be displayed with Caller ID.
SIM Card Doesn't Work in My Mobile Device
The SIM card for your Home Base is provisioned only for the device.
Perform a factory reset to restore default settings on the device. Perform a factory reset if you have been locked out of access to your device settings.
Check for software updates periodically to ensure your device firmware is up to date.
ARTICLES
Use the dialpad to access voicemail from your Home Base.
Set up Voicemail or Answering Machine
Learn to set up and access the voicemail functions on your device.
Fix common service and device problems.