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No Dial Tone

Try these troubleshooting methods if your Home Base does not produce a dial tone when a phone is plugged in.

  1. Make sure the device is turned on (Power LED is green) and that the outlet supplying power to the AT&T Wireless Home Phone device is not switched off.
    device 2517/1226200.jpg
  2. Move the device to an area with sufficient network signal (at least 1 to 2 green bars are displayed).
    device 2517/1226201.jpg
  3. Make sure your cordless home phone is plugged into a power outlet, and is connected properly to the Wireless Home Phone device and not your home phone wall jack.
    device 2517/1226202.jpg

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