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Browse device topics
ARTICLES
The back-up battery will power the Home Base for a period of time should the A/C power to the device be cut off.
ARTICLES
Only the calling phone number will be displayed with Caller ID.
This article describes how to make a call.
TTY Support offers speech-to-text functions for the hearing impaired.
ARTICLES
ARTICLES
The signal LED on your device indicates the current wireless signal status.
ARTICLES
This article provides an overview of all bundled accessories.
Message Waiting Indicator on my Phone Doesn't Light
This article describes what to do if the message waiting indicator doesn't light.
Connect the device to a power source.
This article provides an overview of information about the device.
ARTICLES
ARTICLES
My Answering Machine Won't Pick Up Calls
Try this if your answering machine does not pick up incoming calls.
Blinking Red Wireless Service LED
This may indicate problems with your SIM card.
Blinking Green Wireless Service LED
This article describes what to do if the wireless service LED is blinking green.
Try these troubleshooting methods if your Home Base does not produce a dial tone when a phone is plugged in.
I can't Connect to my AT&T MicroCell
This article describes what to do if you cannot connect to a 3G MicroCell.
My Phone Doesn't Ring When A Call Comes In
Try this if your phone fails to ring during incoming calls.
This article provides an overview of general warranty information.
ARTICLES
This article describes how to access voicemail.
Set up Voicemail or Answering Machine
Learn to set up and access the voicemail functions on your device.
Fix common service and device problems.