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Browse device topics
Learn ways to manage battery usage and set up power saving options.
Install the battery
The back-up battery will power the Home Base for a period of time should the A/C power to the device be cut off.
Find out how to block calls, use Wi-Fi Calling, and more.
Caller Number ID
Only the calling phone number will be displayed with Caller ID.
Make & receive a call
This article describes how to make a call.
TTY Support offers speech-to-text functions for the hearing impaired.
Use hotspots, connect to Wi-Fi, turn data on or off, and more.
Check the wireless signal
The signal LED on your device indicates the current wireless signal status.
Get device details and technical specs.
This article provides an overview of all bundled accessories.
This article describes what to do if the message waiting indicator doesn't light.
Power device on or off
Connect the device to a power source.
This article provides an overview of information about the device.
Explore ways to resolve device issues or reset your device.
Answering machine not picking up
Try this if your answering machine does not pick up incoming calls.
Blinking red wireless service LED
This may indicate problems with your SIM card.
Flashing green network light
This article describes what to do if the wireless service LED is blinking green.
No dial tone
Try these troubleshooting methods if your Home Base does not produce a dial tone when a phone is plugged in.
Phone not connecting to MicroCell
This article describes what to do if you cannot connect to a 3G MicroCell.
Phone not ringing
Try this if your phone fails to ring during incoming calls.
This article provides an overview of general warranty information.
Learn how to set up and access your voicemail.
This article describes how to access voicemail.
Set up voicemail
Learn to set up and access the voicemail functions on your device.
Fix common service and device problems.