Device Information
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Device Information

This article provides an overview of information about the device.

  1. AT&T Wireless Home Phone works exclusively with the AT&T cellular network and DOES NOT use your home phone wall jacks. Your device should be located where you have a strong cellular signal from a cell tower, typically near a window or outside wall, and near an electrical wall outlet.
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  2. Transferring a phone number can take about four days, so you should keep a phone plugged into your wall jack to receive calls on your old service (including 911) until your transfer completes. However, you can make calls immediately on your Wireless Home Phone device. Check transfer status at
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  3. The following table describes what device status the LEDs indicate.
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  4. The Wireless Home Phone device has a battery in the event of a power outage with talk time of approximately 3 hours depending on environmental factors. However, a landline phone requiring separate electrical power to operate (e.g., cordless phones) connected to a Wireless Home Phone device will not place or receive calls (including 911 calls) during a power outage.
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  5. The Wireless Home Phone device is not compatible with data or messaging services, home security systems, fax service, medical alert systems, medical monitoring systems, credit card machines, IP/PBX Phone systems, or dial-up Internet service. May not be compatible with your DVR/Satellite systems, please check with your provider. DSL customers should contact their provider before transferring a phone number to ensure uninterrupted DSL service. The Wireless Home Phone device cannot be used to make 500, 700, 900, 976, 0+ collect, operator assisted, or dial-around calls (e.g. 1010-XXXX).
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  6. E911 service is supported, however for emergency calls, you may have to provide your location address to the 911 operator.
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  7. The Wireless Home Phone device can be used in the following regions: USA, Puerto Rico, US Virgin Islands, Guam, and the Northern Mariana Islands. If the device is used on other carriers networks, AT&T's off-net usage restrictions apply. Please see section 4.5 of your Wireless Customer Agreement for details.
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  8. The Wireless Home Phone device supports international calling, but it must first be activated on your AT&T account. Dial 611 from the connected phone, or 1-800-331-0500 to add international calling to your account.
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