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Software Version

Determine your current device software version and check for updates.

  1. To view your current software version, from the home screen, select Settings.
    Note: The images and steps in this tutorial reflect the latest software version (iOS10) which became available on 9/13/2016. For more information on the latest update available for your device, check att.com/softwareupdates.
    device 5120/9007013_01.jpg
  2. Select General.
    device 5120/9007013_02.jpg
  3. Select About.
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  4. Scroll down to view the "Version" and "Carrier" number information.
    Note: For additional information, or to update to the latest software version, please visit: https://support.apple.com/en-us/HT204204
    device 5120/9007013_04.jpg
  5. If new software is available, you have two options to update your device: wirelessly, also called "over the air", and via iTunes.
    Note: Before you update, back up your device to iCloud or iTunes. If you use your device's Personal Hotspot for your computer's Internet connection, update your device wirelessly or connect your computer to another network.
    device 5120/9007013_05.jpg
  6. To update wirelessly, plug in your device to a power source. 
    device 5120/9007013_06.jpg
  7. Select Settings > General > Software Update.
    device 5120/9007013_07.jpg
  8. Select Install Now.
    Note: Updates might download automatically while your device is connected to Wi-Fi and a power source.
    device 5120/9007013_08.jpg
  9. If you use a passcode, you'll need to enter it before installing the update.
    Note: If you have some free space, but not enough to update over the air, you can either update using iTunes or delete content manually from your device. Whether you use iTunes or update over the air, you'll have the same amount of free space on your device after you update. Some iOS software updates aren't available as over-the-air updates. VPN or proxy connections might prevent your device from contacting the iOS update servers.
    device 5120/9007013_09.jpg
  10. If you can’t update wirelessly, or if you want to update with iTunes, install the latest version of iTunes on your computer.
    Note: Learn more from Apple support article: Get the latest version of iTunes
    device 5120/9007013_10.jpg
  11. Plug your device into your computer.
    device 5120/9007013_11.jpg
  12. In iTunes, select your device.
    device 5120/9007013_12.jpg
  13. In the Summary pane, click Check for Update.
    device 5120/9007013_13.jpg
  14. Click Update.
    Note: If you don't have enough free space to update using iTunes, you'll need to delete content manually from your device. Find out what to do if you get other error messages while updating your device.
    device 5120/9007013_14.jpg

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