Device help
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ARTICLES
Browse the web, manage browser tabs, and bookmarks.
Access browser settings to clear history, set homepage, adjust text size, manage pop-up, change the default browser, and restore default settings.
Download apps, games, movies, music, books, magazine, newspapers and more.
Remove an icon from your home screen and delete apps from your device.
How to view, switch between, and close running applications.
ARTICLES
Move contacts, messages, music, and other data to your new device using ATnT Mobile Transfer.
Sync & transfer content (iCloud)
Setup iCloud to sync, backup, or transfer contacts, photos, music, apps, calendars, and more.
Sync & transfer content (iTunes)
Setup iTunes to sync, backup, or transfer contacts, photos, music, apps, calendars, books, movies, ringtones, and more.
ARTICLES
Move contacts, messages, music, and other data to your new device using ATnT Mobile Transfer.
Sync & transfer content (iCloud)
Setup iCloud to sync, backup, or transfer contacts, photos, music, apps, calendars, and more.
Sync & transfer content (iTunes)
Setup iTunes to sync, backup, or transfer contacts, photos, music, apps, calendars, books, movies, ringtones, and more.
ARTICLES
Tips and tricks to extend your battery performance.
Tips on charging your battery.
ARTICLES
Turn Airplane mode on and off.
Turn Bluetooth on or off, scan and connect to other Bluetooth devices, and unpair a connected device.
Connect your device to the ATnT MicroCell.
Set up your device as a mobile hotspot and share your data connection with Wi-Fi-capable devices.
View cellular network signal, turn Wi-Fi Assist, international roaming, or your mobile data connection on or off.
Connect to or remove a saved Wi-Fi network.
ARTICLES
Use Control Center for quick access to commonly used settings (Airplane mode, Wi-Fi, AirDrop, and AirPlay), apps (Flashlight, clock/alarm/timer, night shift, calculator, and camera), and more.
Hardware features and software navigation of your device.
Set up your device for the first time or after having done a factory reset.
Control your device by making specific movements with your hand.
Install and remove the SIM.
Cut and paste, use speech-to-text, and access keyboard settings.
Turn your device on and off and perform a soft reset.
Determine your device's SIM card type, operating frequencies, physical characteristics, storage, and more.
ARTICLES
Block messages from your device.
Manage email settings such as sync frequency, server settings, signature, deleting an email account, and more.
Use iMessage to send and receive messages with other iMessage users.
Set text (SMS) and picture (MMS) message alerts, limits, display options and more.
Add and download email attachments, respond to an email and more.
Create and respond to text (SMS), picture (MMS), or iMessages, add, save, and view received attachments and more.
Add your email account to sync email, contacts, calendar, and notes to your device.
ARTICLES
Siri lets you use your voice to send messages, schedule meetings, place phone calls, and more.
Access the calendar and manage events.
Start an email or document on iPhone, and then pick up where you left off on your iPad or use your iPad to make and receive phone calls through your iPhone.
This tutorial shows how to access and use DIRECTV app if you are a DIRECTV subscriber.
Use one mobile number across multiple devices to send and receive texts, make and receive calls, and more.
Photos, videos, and media
Look at photos, watch videos, listen to songs, and more in just a few taps.
ARTICLES
Transfer files wirelessly from one compatible device to another.
Manage camera and video settings including flash, timer, voice control, recording mode, storage location, and more.
Take a screenshot edit a picture or video, use the front and rear camera, and switch between camera and video modes.
Transfer media to & from computer
Transfer files to or from your device and a computer.
ARTICLES
Use Find My iPad to find your device and take additional actions that can help you recover it and keep your data safe.
Lock or unlock your display, set a screen passcode or Touch ID, get your devices PUK code, or request your device be unlocked from the ATnT network.
ARTICLES
Turn on features such as VoiceOver, Hearing aid mode, and more.
Change volume settings, ringtones, and notification alerts.
ARTICLES
Check the available device storage.
View the device IMEI, phone, SIM (ICCID) and serial number.
Learn how to update the software for the iPhone, iPad, and Apple Watch.
Determine your current device software version and check for updates.
Access Usage Manager to view data usage, set data limits, and see the apps using the most data.
ARTICLES
Improve your app and device performance.
Perform a soft, and factory master reset of the device.
Fix common service and device problems.