Change or reset voicemail password
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Change or reset voicemail password

How to troubleshoot the voicemail feature.

  1. To change your voicemail password, you must know your current voicemail password.
    Note: If you've forgotten your password here's how to reset it.
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  2. From the home screen, tap the Apps icon.
    device 3206/1666794.jpg
  3. Swipe to, then tap Visual Voicemail.
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  4. Tap the Menu icon.
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  5. Tap Settings.
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  6. Tap Change voicemail password.
    Note: Alternatively, to change the voicemail password by calling into the IVR service, from the home screen, tap the Phone icon > Tap the Keypad icon > Touch and hold the 1 icon > Enter your current password (if prompted) > From the main voicemail menu, tap the 4 key > 2 key > 1 key > 1 key.
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  7. Follow the on-screen prompts.
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