Which device do you want help with?

Device setup

Set up your device for the first time or after having done a factory reset.

  1. To set up your device for the first time, or following a factory reset, tap desired language then tap Next.
    Note: For information on activating service click here.
    device 5045/9007000_01.jpg
  2. Enter home country or regiong then tap Next.
    device 5045/9007000_02.jpg
  3. Tap Accept to agree to the terms of use.
    device 5045/9007000_03.jpg
  4. On the Wi-Fi Sense screen, tap desired wifi network to sign in, then tap Next. To skip Wi-Fi setup, tap Skip.
    device 5045/9007000_04.jpg
  5. Tap Express.
    device 5045/9007000_05.jpg
  6. To sign in, tap Sign in, then enter your Microsoft account information. If you choose not to sign in or create a Microsoft account, tap Sign in later to skip.
    device 5045/9007000_06.jpg
  7. Wait until the Apps finish installing, then tap next.
    device 5045/9007000_07.jpg
  8. Tap Next.
    device 5045/9007000_08.jpg
  9. Ready2Go helps you to setup your device to get your contacts, photos, emails, cloud services and social accounts set up. To use Ready2Go tap get started.
    device 5045/9007000_09.jpg
  10. If desired, tap yes, transfer my content and follow prompts to transfer content from your old device. Tap skip to continue.
    device 5045/9007000_10.jpg
  11. Tap OK.
    device 5045/9007000_11.jpg
  12. You will receive a text message when your setup is complete.
    device 5045/9007000_12.jpg

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