Which device do you want help with?

Secure my device

Lock the device screen, set and change security lock, and locate device.

  1. To lock and unlock the device, press the Power/Lock key.
    device 5039/9007010_01.jpg
  2. To set additional screen security, swipe down from the top of the screen then tap the Settings icon.
    device 5039/9007010_02.jpg
  3. Swipe to, then tap Security.
    device 5039/9007010_03.jpg
  4. Tap Fingerprint scanner.
    device 5039/9007010_04.jpg
  5. Tap Add fingerprint.
    device 5039/9007010_05.jpg
  6. Tap NEXT.
    device 5039/9007010_06.jpg
  7. Select a desired backup screen lock option then follow prompts to set up.
    device 5039/9007010_07.jpg
  8. Select desired notification privacy option, then tap DONE.
    device 5039/9007010_08.jpg
  9. Tap START.
    device 5039/9007010_09.jpg
  10. Place your finger on the sensor until it vibrates, then lift and repeat until it reads 100%.
    device 5039/9007010_10.jpg
  11. Tap DONE.
    device 5039/9007010_11.jpg
  12. To login using the security lock, from the lock, screen place your finger over the sensor.
    device 5039/9007010_12.jpg
  13. To change the security lock type, swipe down from the top of the screen and tap the Settings icon.
    device 5039/9007010_13.jpg
  14. Scroll to and tap Security.
    device 5039/9007010_14.jpg
  15. Tap Screen lock.
    device 5039/9007010_15.jpg
  16. Select desired screen lock option and follow prompts to set up.
    Note: You will need to enter your backup screen lock from when you set up your fingerprint scanner in order to select a new screen lock option. To learn more about requesting a device unlock for your AT&T mobile device, visit www.att.com/deviceunlock. If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code to unlock your SIM card.
    device 5039/9007010_16.jpg

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