Change or reset voicemail password
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Change or reset voicemail password

Reset a forgotten password or change an existing voicemail password.


INSTRUCTIONS & INFO
  1. To change your Visual Voicemail password, you must know your current password.
    Note: If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
    device 5041/9006190_01.jpg
  2. From the home screen, tap Phone.
    device 5041/9006190_02.jpg
  3. Tap the Visual Voicemail icon.
    device 5041/9006190_03.jpg
  4. Tap the Menu icon.
    device 5041/9006190_04.jpg
  5. Tap Settings.
    device 5041/9006190_05.jpg
  6. Tap Change password.
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  7. Enter your existing voicemail password, then tap CONTINUE.
    device 5041/9006190_07.jpg
  8. Enter Desired new password, then tap CONTINUE.
    device 5041/9006190_08.jpg
  9. Reenter Desired new password, then tap OK.
    Note: You can also change your password by calling in to your voicemail. From the dial pad, press and hold the 1-key > Enter your voicemail password + the # key > 4-key > 3-key.
    device 5041/9006190_09.jpg

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