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Secure My Device

Lock or unlock your display, set a screen security lock type (pin, password, or pattern), get your PUK code, or request your device be unlocked from the AT&T network.

  1. To wake the device or put the screen to sleep, press the Power/Lock button.
    device 5131/9007010_01.jpg
  2. Scroll to Personal, then select Security.
    device 5131/9007010_03.jpg
  3. Select Screen lock.
    device 5131/9007010_04.jpg
  4. Select the Desired screen lock type.
    Note: For this example, Pattern was selected.
    device 5131/9007010_05.jpg
  5. Draw the Desired pattern, then select CONTINUE.
    device 5131/9007010_06.jpg
  6. Redraw the Desired pattern, then select CONFIRM.
    device 5131/9007010_07.jpg
  7. Review the Notifications prompt, select the Desired option, then select DONE.
    device 5131/9007010_08.jpg
  8. To login using the security lock, press and hold the lock screen, then enter your Chosen screen lock pattern.
    device 5131/9007010_09.jpg
  9. To change the security lock type, from the Security, select Screen lock.
    device 5131/9007010_10.jpg
  10. Enter your Current screen lock.
    device 5131/9007010_11.jpg
  11. Choose Desired screen lock and follow prompts to set up.
    device 5131/9007010_12.jpg
  12. To change Screen lock timeout, from the Security screen, select Automatically lock then select the Desired screen lock timeout.
    device 5131/9007010_13.jpg
  13. To learn more about requesting a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, visit att.com/deviceunlock.
    Note: If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code to unlock your SIM card.
    device 5131/9007010_14.jpg

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