Limited or No Connectivity

Limited or No Connectivity

Troublehsoot limited or no connectivity on your device.

1. CHECK BLOCKED DEVICES: From a device that is connected to the AT&T Wireless Internet network, open the web browser and go to http://attwirelessinternet. Enter your Login, then click LOGIN.

Step 1

2. Click Connected devices. To unblock a device click the checkbox next to the desired device in the Block devices list. Click APPLY when Finished. 

Step 2

3. CHECK NETWORK STATUS: The signal strength will be displayed on top of the device.

Note: Three to four green/blue bars indicate a strong signal and is recommended for optimal performance. Less than three bars indicates a moderate signal and may be sufficient. You may need to move your AT&T Wireless Internet to an area with a stronger cellular signal, typically near a window or outside wall. See the LED States tutorial to learn more. 

Step 3

4. The signal strength is also displayed on the AT&T Wireless Internet website at the top of the screen

Step 4

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