Device help
Get step-by-step help and info for your device.
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Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Enable power saving mode on the AT&T Wireless Internet.
Block or unblock calls from your device.
Learn what features are available while on an active call.Â
Learn how to set up AT&T Call Protect for an HD Voice-capable smartphone on your AT&T wireless account.
TTY Support offers speech-to-text functions for the hearing impaired.
The signal LED on your device indicates the current wireless signal status.
Connect a wireless device to the Router's network.
Connect your computer to your mobile hotspot Wi-Fi network.Â
This article describes how to connect to the internet via Ethernet.
Learn how to connect WPS devices.
This tutorial explains how to view the different devices connected to your AT&T Wireless Internet.
View cellular network signal.
View the Wi-Fi connection details for your device.
Learn important information about your Wireless Internet.
Learn How to Clean Your Device
Get tips on the best way to keep your device clean.
This article describes how to connect to the AT&T Network.Â
Install and remove the SIM and battery.
Set up your device for the first time or after having done a factory reset.Â
This article provides an overview of the LED states.
View network information, messages, and device information in the management website.
This article details device specifications.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Use AT&T Personal Cloud to back up and sync your contacts, photos, videos, and more from your device to the cloud.
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Forgot AT&T Wi-Fi Manager Log On
If you forgot your AT&T Wi-Fi Manager log on information, you must perform an alternate factory reset.
Learn to restrict and block websites to keep you and your family safe.
Learn how to determine if you might have harmful software (malware) on your device and get tips to help fix the issue.
Block and unblock Wi-Fi devices form connecting to the Router's network.Â
Adjust network settings on the device.
This article describes how to access modem and router settings.
Learn how to view and delete messages and notifications on your device.
Find IMEI, Phone & Serial Number
View the device IMEI, phone and serial numbers.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Determine your current device software version and check for updates.
Access Usage Manager to view data usage, set data limits, and see the apps using the most data.Â
Free apps typically get revenue through ads, pop-ups, or notifications. Learn how to manage these on your device.
Answering Machine Not Picking Up
Try this if your answering machine does not pick up incoming calls.
What to do if you can't access certain websites when using your device.Â
Troublehsoot limited or no connectivity on your device.
Mobile Hotspot Wi-Fi Not Found
This article describes what to do if the network is not found.Â
Try these troubleshooting methods if your AT&T Wireless Internet does not produce a dial tone when a phone is plugged in.Â
Try this if your phone fails to ring during incoming calls.
Perform a factory reset to restore default settings on the device. Perform a factory reset if you have been locked out of access to your device settings.
Android phones have a feature called Safe Mode, which can help you rule out problematic apps as the cause of your device problems.
Check your voicemail messages.
Change or Reset Voicemail Password
Reset a forgotten password or change an existing voicemail password.Â
Learn to set up and access the voicemail functions on your device.