Q: How do I add more data to my phone plan if I need it?

To buy a data add-on, call 800.901.9878 , or dial 611 from your mobile phone. You can also sign in to your AT&T Prepaid account.

Question 1

What is AT&T Level Up℠?

Accepted Answer

AT&T Level Up is a feature that lets you use your payment history to "level up" to a new phone on postpaid wireless with $0 down, regardless of your credit score. Choose from any of AT&T&rsquo;s latest smartphones including Apple, Samsung and more plus get best deals pricing (with an eligible plan) and interest free financing. Level Up is included in all AT&T Prepaid single-line monthly phone plans.

Question 2

What are the benefits of an AT&T Prepaid® phone plan?

Accepted Answer

With AT&T Prepaid wireless service for your cell phone, you get no annual contract, no credit check, easy activation, great plans, and cell phone choices to fit your needs. Check out our best affordable prepaid plans.

Question 3

How do I add a line to my AT&T Prepaid® account?

Accepted Answer

Want to add friends and family to your account? Follow these simple steps or visit an AT&T store.

Purchase an AT&T Prepaid plan with the option to buy a new phone. Activate your device by inserting the SIM and turning on the phone.
Account owner signs into their prepaid account
Selects "Add a Line" within their account
Follows the prompts to invite member lines
Submits payment for all lines within their account

Question 4

How do I activate my prepaid phone?

Accepted Answer

If you’re bringing your own phone (BYOD), use our AT&T Prepaid Online Activation page to get started. For AT&T Prepaid phones purchased from att.com and have a physical SIM, it’s as easy as turning on your new phone. The SIM is already installed and ready to go. Phones with an eSIM can be activated by following the device specific instructions on our eSIM Get Started guide.

Question 5

Can I switch to an AT&T Prepaid phone plan?

Accepted Answer

Yes, you can switch your wireless phone to an AT&T Prepaid plan. You will need to get an AT&T Prepaid SIM card or eSIM activation kit and open a new AT&T Prepaid account. Check out our best prepaid deals.

Question 6

How do I lease-to-own a phone with Progressive Leasing?

Accepted Answer

Choose the phone(s) you want. During checkout, you’ll have the opportunity to select the Progressive lease-to-own payment option. Once approved, you’ll be able to use a virtual payment card, provided by Progressive Leasing, to purchase your phone online.

Note that the minimum lease amount is $199.99 after discounts and promotions. A leasing cost will be added to the retail price for phones and accessories.

Learn more about Lease-to-Own

Question 7

How do I access my AT&T Prepaid account?

Accepted Answer

You can access and manage your AT&T Prepaid account by logging into your AT&T Prepaid account.

Your AT&T Prepaid account allows you to see your data usage, change your plan, check your balance, enroll & set up AutoPay.

Question 8

How do I add more data to my phone plan if I need it?

Accepted Answer

To buy a data add-on, call 800.901.9878, or dial 611 from your mobile phone. You can also sign in to your AT&T Prepaid account.

Question 9

Do I need a SIM card for AT&T Prepaid?

Accepted Answer

Yes, to connect to the AT&T network you will need a SIM card or a kit to set up eSIM on your prepaid phone. You can get an AT&T Prepaid SIM card kit or eSIM activation kit from the AT&T online store.

Question 10

What is AT&T GoPhone?

Accepted Answer

AT&T GoPhone is now AT&T Prepaid.

AT&T Prepaid still offers great savings on pay as you go phone service as well as 5G access and plans for every need.

Affordable AT&T Prepaid Phone Plans & Devices -No Contract

Give the gift of connection

Unlimited for $25/mo.

Get an eSIM or SIM card for $0.99

Get 12 months of unlimited for $20/mo.

Frequently asked questions