AT&T Store Cincinnati Glenway Avenue

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
6012 Glenway Ave
Cincinnati, OH 45211
US
We are located in Western Hill Plaza, next to Sears.
(513) 661-4900(513) 661-4900
Your device, your way, on your schedule
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3.5 out of 5.0full starfull starfull starhalf starempty star
(23 Reviews)
Fall into savings at AT&T!
Come check out the latest smartphones and the best in entertainment from the leader in sports.
MILITARY AND FIRST RESPONDER FAMILIES APPRECIATION
Learn how to get 4 lines of unlimited data for less than $27/mo. per line with AT&T Unlimited Starter℠. Plus 4 powerful iPhone 8 on us!
LG G8X ThinQ
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AT&T THANKS®
Get insider access, exclusive offers, and VIP experiences—just for being with AT&T.
Check everyone off your list
Shop early and get ahead of the season with our holiday gift guide.
AT&T has the fastest wireless network in Cincinnati
New nationwide results from Speedtest® by Ookla are confirming what our wireless customers already are enjoying.
Fast. Free. Convenient.
Order online and pick up in store the same day. Subject to availability. Order must be placed by 4pm local time. Restrictions apply.

Featured Products

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  • iPhone 11 Pro

    Learn how to switch to AT&T & get up to $1,000 off ($700 bill credit & $300 reward card) a new iPhone 11 Pro with trade-in of eligible smartphone & qualifying installment and data plans.
  • Galaxy Note10+

    Learn how to switch to AT&T & get up to $1,000 off ($700 bill credit & $300 reward card) a new Galaxy Note10+ with trade-in of eligible smartphone & qualifying installment and data plans.

Shop and delivery your way

  • Shopping cart

    Buy online pick up in store

    • Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
    • Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
    • Allows the opportunity to touch and feel the device without waiting for shipment to arrive
    • Get product advice and support from an AT&T expert while you’re in-store.
  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online

About the Cincinnati Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the latest and greatest smartphone? Our Glenway Avenue location can help you with that! We’re your one-stop shop in Cincinnati, OH. We also have tablets, wearables, and gadgets galore. We offer in-store activation and we’ll help you set everything up in no time. Need a great gift? Let our experts help you find the perfect present. What’s your favorite show? Sports, movies, series? We can customize our DIRECTV® and AT&T TV NOW packages to deliver the shows you love. Ready to shop? Stop by our store located on 6012 Glenway Avenue! We’d love to help you get the best AT&T has to offer.
manager photo
Meet our manager
Hi neighbors! Our area manager Stas has many years of experience leading teams and helping our customers get all the best that AT&T has to offer. Stas loves local heroes like first responders, veterans and local businesses – so stop in today to talk to someone in the store.
manager photo
Meet our manager
Hi neighbors! Our area manager Stas has many years of experience leading teams and helping our customers get all the best that AT&T has to offer. Stas loves local heroes like first responders, veterans and local businesses – so stop in today to talk to someone in the store.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    The store is a worthless. They cannot accomplish anything in the store and they are unprofessional and rude. I have 2 accounts with 6 phones and can never get any help. The manager is unresponsive and never returns calls or resolves problems. I have been stuck with AT&T for over 10 years and unfortunately they put you in plans that you cannot get out, this gives them the ability to treat their clients like garbage.
  • 1 out of 5full starempty starempty starempty starempty star
    NO CUSTOMER SERVICE
    My son Just wanted an hour of his time waiting and watching while people entering g the store after him were helped! Seriously, I spend an absolute fortune each month for service and you overlook a customer who wants to spend money.
    There is NO customer service at this location !!
  • 5 out of 5full starfull starfull starfull starfull star
    We were so pleased with our service that we received from Clement. He was knowlegeable about the products, was able to answer all of our questions, and took the time we needed to make our decisions. Very nice atmosphere and all sales persons were welcoming!
  • 5 out of 5full starfull starfull starfull starfull star
  • 1 out of 5full starempty starempty starempty starempty star
    Went into the store to make a payment, was greeted upon arrival but when I needed assistance I wasn’t able to get help. When I spoke to a young lady who appeared to be a manager and asked if my may ask her a question I was told rudely IM WITH THEM while pointing. 2nd time I’ve been to this location and didn’t receive the customer service I thought I deserved.

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