AT&T Store Cincinnati Glenway Avenue

Day of the WeekHours
Monday11:00 AM - 6:00 PM
Tuesday11:00 AM - 6:00 PM
Wednesday11:00 AM - 6:00 PM
Thursday11:00 AM - 6:00 PM
Friday11:00 AM - 6:00 PM
Saturday11:00 AM - 6:00 PM
SundayClosed
6012 Glenway Ave
Cincinnati, OH 45211
US
We are located in Western Hill Plaza, next to Sears.Schedule an appointment
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3.3 out of 5.0full starfull starfull starhalf starempty star
(26 Reviews)

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

AT&T Protect Advantage
No phone insurance? Let’s fix that. Protect your device against damage, loss, theft, and get expert technical support. Open enrollment ends 3/31/21.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.​
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Cincinnati's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.

Special offers and new phones for Cincinnati

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.
    10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Cincinnati

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Cincinnati?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Cincinnati Store

Authorized Retailer
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Glenway Avenue AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    I have lost all faith in ATT!! The ATT guys can not connect my LTE galaxy watch to my android phone! They initially told me to watch a youtube video!!! OMG. Several months ago I bought a smartwatch from the ATT store and after trying to connect my LTE phone, I took it back. They all took turns trying to fix the problem but couldnt. This is my second attempt and having same problem at the same store in cincinnati. They do not know what they are doing. I will be changing carriers soon!
  • 1 out of 5full starempty starempty starempty starempty star
    Had a horrible experience at this store! Needed to get a new phone quickly because I was going out of town and needed the navigation app. The associate that set up my phone was reading my email as he transferred the data! In addition we transferred my old cell phone to my son. The associate added insurance to both my and my son's account without discussing it with me. I will never go back to this location.
  • 3 out of 5full starfull starfull starempty starempty star
    I was really upset to find that Mike S. is no longer with AT&T. He's been giving great service for the past 5 or 6 years, was always kind and polite and helped with whatever I needed. I'm elderly and don't understand some things but he always took time with me. Why can't AT&T keep these really great employees? Maybe it's time to change.
  • 1 out of 5full starempty starempty starempty starempty star
    The store is a worthless. They cannot accomplish anything in the store and they are unprofessional and rude. I have 2 accounts with 6 phones and can never get any help. The manager is unresponsive and never returns calls or resolves problems. I have been stuck with AT&T for over 10 years and unfortunately they put you in plans that you cannot get out, this gives them the ability to treat their clients like garbage.
  • 1 out of 5full starempty starempty starempty starempty star
    NO CUSTOMER SERVICE
    My son Just wanted an hour of his time waiting and watching while people entering g the store after him were helped! Seriously, I spend an absolute fortune each month for service and you overlook a customer who wants to spend money.
    There is NO customer service at this location !!

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    Cincinnati, OH 45247
    US
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