AT&T Store Cincinnati Waterstone Boulevard

Day of the WeekHours
Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 7:00 PM
9940 Waterstone Boulevard
Cincinnati, OH 45249
US
We are located on Waterstone Blvd, next to Fields Ertel Road, in front of Waterstone Plaza.
(513) 697-9200(513) 697-9200
Your device, your way, on your schedule
Learn More
Arrow
4.0 out of 5.0full starfull starfull starfull starempty star
(17 Reviews)
AT&T Loves Small Businesses!
Small Business Saturday!
Saturday, November 30, 2019 - Saturday, November 30, 2019
Check everyone off your list
Shop early and get ahead of the season with our holiday gift guide.
AT&T Unlimited
Our best plans, our best prices on the best network. AT&T may slow data speeds when the network is busy. Add'l charges, usage, speed & other restr's apply. Based on GWS OneScore Sept. 2019.
AT&T THANKS®
Get insider access, exclusive offers, and VIP experiences—just for being with AT&T.
MILITARY AND FIRST RESPONDER FAMILIES APPRECIATION
Learn how to get 4 lines of unlimited data for less than $27/mo. per line with AT&T Unlimited Starter℠. Plus 4 powerful iPhone 8 on us!
AT&T has the fastest wireless network in Cincinnati
New nationwide results from Speedtest® by Ookla are confirming what our wireless customers already are enjoying.
Fast. Free. Convenient.
Order online and pick up in store the same day. Subject to availability. Order must be placed by 4pm local time. Restrictions apply.

Special offers on your favorite phones

  • iPhone XR

    Learn how to get an iPhone XR 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • iPhone 11 Pro Max

    Learn how to switch to AT&T & get up to $700 off in bill credits on a new iPhone 11 Pro Max with trade-in of eligible smartphone & qualifying installment and data plans.
  • Samsung Galaxy Note10+ 5G

    Learn how to switch to AT&T & get up to $950 off in bill credits on a new Galaxy Note10+ with trade-in of eligible smartphone & qualifying installment and data plans.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • Samsung S10e

    Learn how to get the Samsung S10e 128GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG G8X ThinQ

    Learn how to get the LG G8X ThinQ for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).

Shop and delivery your way

  • Shopping cart

    Buy online pick up in store

    • Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
    • Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
    • Allows the opportunity to touch and feel the device without waiting for shipment to arrive
    • Get product advice and support from an AT&T expert while you’re in-store.
  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online
  • Ready to go

    In-person delivery and activation

    • You pick the time and place for the AT&T Ready to GoSM expert to deliver your new device
    • Your new device will be delivered for free the very same day and set up just the way you want it
    • Your expert will sync your apps, music, contacts, and photos onto your new device and make sure everything is running smoothly.
    • If you don’t find the exact accessories you’re looking for online, we’ll also come stocked with all the essentials like cases, chargers, screen protectors, and more for you to try out.

About the Cincinnati Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the latest and greatest smartphone? Our Waterstone location can help you with that! We’re your one-stop shop in Cincinnati, OH. We also have tablets, wearables, and gadgets galore. We offer in-store activation and we’ll help you set everything up in no time. Need a great gift? Let our experts help you find the perfect present. What’s your favorite show? Sports, movies, series? We can customize our DIRECTV® and AT&T TV NOW packages to deliver the shows you love. Ready to shop? Stop by our store located on 9940 Waterstone Boulevard! We’d love to help you get the best AT&T has to offer.
Where to Park
Plenty of parking in front of the store.
Special Information
Come visit us today to ask us about how to save on all of our products with military and first responders discounts as an appreciation of your service. Let us help you find the right products and services for your small business needs.
manager photo
Meet our manager
Hi Cincinnati neighbors! Our Area Manager, Connie, is passionate about being an important part of the local community. Connie has many years of service at AT&T helping our customers get all the best that AT&T has to offer. She loves meeting local heroes, small businesses and families in the community, stop in today!
manager photo
Meet our manager
Hi Cincinnati neighbors! Our Area Manager, Connie, is passionate about being an important part of the local community. Connie has many years of service at AT&T helping our customers get all the best that AT&T has to offer. She loves meeting local heroes, small businesses and families in the community, stop in today!

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Hate you people. I had to buy a galaxy note 10 because my job was moving me to Barrow alaska and you're the only game in town
    Tammy the sales person was in such a hurry to get home when the store was closing, she sold me the wrong cable to sync to my computer and didn't know how to set up my voice mail. Told me she was an iPhone person
    Now 5 days later I'm in Alaska, friends can't leave voice mail and I can't sync with my computer to send all my great videos. AND NO ONE AT THE STORE EVER ANSWERS THE PHONE! When I get home in 6 months I'm going right back to Verizon
    Response from AT&T
    Hello Susan H. We're sorry that your phone call went unanswered. Your experience in our store matters to us, and we'll work to make sure the next experience is better. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • 1 out of 5full starempty starempty starempty starempty star
    This store is a perfect example of AT&T’s confused and muddled customer “service”. Not only do the staff change frequently , the ones that are there make errors when entering information into the system. Availed of a Buy One Get One offer in November . 6 months on , and multiple calls anabolic visits later ; still to get credit for the offer. Extremely frustrating
  • 5 out of 5full starfull starfull starfull starfull star
    The service was very good. The salesman explained clearly, was very knowledgable and worked quickly without rushing.
  • 5 out of 5full starfull starfull starfull starfull star
    The employee that took care of me was very professional & was able to solve my problem.
  • 5 out of 5full starfull starfull starfull starfull star
    Set appt. On time, knowledgeable, helped with issue, presented options, helped with implementation, setup etc. Another visit helped me cut the cable. Set up DireectV Now, recommended ROKU, very happy with result!

More locations in the Cincinnati area

Want to stay in the loop?

Sign up for the latest deals, product news, and more from AT&T.
Thank you! Your email has been successfully submitted.Your email was unable to be submitted at this time. Please, try again later.
By submitting your email address you agree to receive future emails from AT&T and its family of companies, with offers and promotions about AT&T products and services.