AT&T Store Cincinnati Waterstone Boulevard

Day of the WeekHours
Monday11:00 AM - 7:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
9940 Waterstone Boulevard
Cincinnati, OH 45249
US
We are located on Waterstone Blvd, next to Fields Ertel Road, in front of Waterstone Plaza.
(513) 697-9200(513) 697-9200
4.0 out of 5.0full starfull starfull starfull starempty star
(17 Reviews)
Our #1 Priority is to keep our customers, staff and communities safe. We ask customers to use our self-service options by visiting att.com or download the myAT&T app to complete transactions like pay your bill, upgrade your device and buy accessories 24/7. This will help our stores serve critical customer needs.
Fast. Free. Convenient with curbside delivery
Place your order online, then visit our store to pick up your order with our NEW curbside delivery! Subject to availability. Order must be placed by 4pm local time. Restrictions apply.
Graduation Gift Guide 2020
Celebrate your grad with the gift of connection. Check out the AT&T Graduation gift guide for ideas & deals on the latest phones, smartwatches, & tablets.
Apple iPhone SE
Learn how to get the powerful new iPhone SE for $5/mo. Req's 0% APR 30 mo. agmt . For well qualified customers. Req’s qualifying unlimited plan. AT&T may temporarily slow data speeds if the network is busy.
AT&T has the fastest wireless network in Cincinnati
New nationwide results from Speedtest® by Ookla are confirming what our wireless customers already are enjoying.
INTRODUCING AT&T TV
AT&T TV combines Live TV, a huge On Demand library, Cloud DVR storage, Voice Control, plus access to 5000+ TV & music apps all in one device!
AT&T PREPAID: Autopay & Save
Our lowest price ever on Unlimited Plus: $50/mo. with AutoPay.
5G Phones From AT&T
Experience the future of mobile communication now─with AT&T 5G phones like the Samsung Galaxy S20 5G, Samsung Galaxy Note10+, LG V60 ThinQ 5G & more. Limited AT&T 5G availability. May not be available in your area. See att.com/5Gforyou for 5G coverage details
YOUR DEDICATION. OUR APPRECIATION.
Learn how to get unlimited wireless for less than $27/mo. for four lines. Plus four Samsung smartphones on us!

Special offers on your favorite phones

  • iPhone SE (2020)

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • Samsung Galaxy S20 Ultra 5G

    Learn how to switch to AT&T & get up to $700 in bill credits when you buy the new Galaxy S20 Ultra 5G online plus trade-in of eligible smartphone, add a new line, & qualifying installment & unlimited data plans.
  • iPhone 11 Pro Max

    Learn how to switch to AT&T & get up to $700 in bill credits when you buy an iPhone 11 Pro Max online plus trade-in of eligible smartphone, add a new line, & qualifying installment & unlimited data plans.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG V60 ThinQ 5G

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID iPhone SE (2020)

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Cincinnati Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the latest and greatest smartphone? Our Waterstone location can help you with that! We’re your one-stop shop in Cincinnati, OH. We also have tablets, wearables, and gadgets galore. We offer in-store activation and we’ll help you set everything up in no time. Need a great gift? Let our experts help you find the perfect present. What’s your favorite show? Sports, movies, series? We can customize our DIRECTV® and AT&T TV packages to deliver the shows you love. Ready to shop? Stop by our store located on 9940 Waterstone Boulevard! We’d love to help you get the best AT&T has to offer.
Where to Park
Plenty of parking in front of the store.
Special Information
Come visit us today to ask us about how to save on all of our products with military and first responders discounts as an appreciation of your service. Let us help you find the right products and services for your small business needs.
manager photo
Meet our manager
Hi Cincinnati neighbors! Our Area Manager, Connie, is passionate about being an important part of the local community. Connie has many years of service at AT&T helping our customers get all the best that AT&T has to offer. She loves meeting local heroes, small businesses and families in the community, stop in today!
manager photo
Meet our manager
Hi Cincinnati neighbors! Our Area Manager, Connie, is passionate about being an important part of the local community. Connie has many years of service at AT&T helping our customers get all the best that AT&T has to offer. She loves meeting local heroes, small businesses and families in the community, stop in today!

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Hate you people. I had to buy a galaxy note 10 because my job was moving me to Barrow alaska and you're the only game in town
    Tammy the sales person was in such a hurry to get home when the store was closing, she sold me the wrong cable to sync to my computer and didn't know how to set up my voice mail. Told me she was an iPhone person
    Now 5 days later I'm in Alaska, friends can't leave voice mail and I can't sync with my computer to send all my great videos. AND NO ONE AT THE STORE EVER ANSWERS THE PHONE! When I get home in 6 months I'm going right back to Verizon
    Response from AT&T
    Hello Susan H. We're sorry that your phone call went unanswered. Your experience in our store matters to us, and we'll work to make sure the next experience is better. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • 1 out of 5full starempty starempty starempty starempty star
    This store is a perfect example of AT&T’s confused and muddled customer “service”. Not only do the staff change frequently , the ones that are there make errors when entering information into the system. Availed of a Buy One Get One offer in November . 6 months on , and multiple calls anabolic visits later ; still to get credit for the offer. Extremely frustrating
  • 5 out of 5full starfull starfull starfull starfull star
    The service was very good. The salesman explained clearly, was very knowledgable and worked quickly without rushing.
  • 5 out of 5full starfull starfull starfull starfull star
    The employee that took care of me was very professional & was able to solve my problem.
  • 5 out of 5full starfull starfull starfull starfull star
    Set appt. On time, knowledgeable, helped with issue, presented options, helped with implementation, setup etc. Another visit helped me cut the cable. Set up DireectV Now, recommended ROKU, very happy with result!

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