Keep your computer running smoothly

If your computer is running slower than normal, we can help. Try our tools and tips for cleaning things up.

Get help with slow browsing

Our internet support can run service checks, test your internet speed, restart your Wi-Fi® gateway, and more. Sign in with your AT&T ID and password for personalized help.Fix it now

Cleanup tips for your computer

Try these tips to help your computer's performance.
  • Uninstall programs and applications you don’t use. They can slow down your computer by running in the background.
  • Delete unnecessary music, video, and picture files from your computer. These types of files usually take up more space on your hard drive than others.
  • Clear your cookies and cache. This cleans out your computer's temporary internet files, helping it run closer to maximum capacity. Clearing your computer's cache may help speed up your web surfing experience.
  • Give your computer a check-up with AT&T AntiVirus Plus - Powered by McAfee. This download will help prevent viruses, spyware, and hackers.
  • Check your computer manufacturer's website for more info.
  • Run a disk cleanup to free up space on your hard drive if you have Windows.

Troubleshoot from your TV

If you have U-verse® TV service, you can try our Troubleshoot & Resolve tool right from your TV.

From your U-verse remote control:
  1. Press Menu.
  2. Use the right arrow to scroll to Help.
  3. Use the down arrow to scroll to Troubleshoot & Resolve, then press OK.
  4. Use the right arrow to scroll to Internet, then presss OK.
  5. Follow the prompts on your TV.

Additional help

Clear cookies and cache
Learn how to clear your cookies, cache, and history to keep your internet browser running smoothly.

AT&T AntiVirus Plus – Powered by McAfee
Find out how AT&T AntiVirus Plus can help keep you and your computer protected.
Last updated: December 7, 2022

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