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Keep your computer running clean and smooth

If your computer is running slower than normal, we can help. Try our tools or tips for cleaning things up.

PRODUCT SUPPORT

Get help with slow browsing

Our internet support can run service checks, test your internet speed, restart your Wi-Fi® gateway, and more. Make sure you sign in with your ID and password for personalized help.Fix it now
INSTRUCTIONS & INFO

Tips for computer cleanup

Try these tips to help your computer's performance.
  • Uninstall programs and applications you don’t use. They can run in the background on your computer.
  • Delete unnecessary music, video, and picture files from your computer. These types of files usually take up more space on your hard drive than others.
  • Clear your cookies and cache. This will clean out your computer's temporary internet files, helping it run closer to maximum capacity. Clearing your computer's cache may help speed up your web surfing experience.
  • Give your computer a check-up with AT&T Internet Security Suite - Powered by McAfee. This download will help prevent viruses, spyware, and hackers.
  • Check your computer manufacturer's website for additional info.
  • Run a disk cleanup to free up space on their hard drive, if you have Windows.

Looking for more help? AT&T ConnecTech® provides solutions for your computer and home network needs at an affordible price.1 Learn more about AT&T ConnecTech solutions

Troubleshoot from your TV

If you have U-verse® TV service, you can try our Troubleshoot & Resolve tool right from your TV.

From your U-verse remote control:
  1. Press Menu.
  2. Use the right arrow to scroll to Help.
  3. Use the down arrow to scroll to Troubleshoot & Resolve.
  4. Press OK.
  5. Use the right arrow to scroll to Internet.
  6. Press OK.
  7. Follow the prompts on your TV.

Additional help

Clear cookies and cache
Learn how to clear your cookies, cache, and history to keep your internet browser running smooth.

AT&T Internet Security Suite – Powered by McAfee
Learn how the AT&T Internet Security Suite can help keep you and your computer protected.

See all important details
Last updated: August 5, 2021

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