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Community forums

Have questions about your Internet service? Explore our community forums for answers.
user avtar icon
Extremely Slow speeds when using a VPN
I am experiencing absolutely horrid download speeds when using a VPN.  5-10Mbs using the VPN but 500Mbs+/- without. Model: BGW320-500 Windows 10 PC I am connected using an Ethernet cable to a gigabit switch that is using one of the ports from the modem Other devices using a wireless connection do not have any issues. I have tried using the VPN's from two different providers and both have the same problem. I have tried connections using: Firewire All available UPD and TCP ports. But nothing has worked so far.  Per other posts concerning this topic I have disabled IPV6 in the modem and rebooted it several times.  No effect. Suggestions, please with detailed step-by-step instructions, if you would be so kind. Thank you.
Last reply 17 hours ago
Last reply 17 hours ago | 21 views | 3 responses | Posted by raykoke2
21 views | 3 responses | Posted by raykoke2
user avtar icon
Cannot access email from web browser
Have been accessing email for years on Windows 10 computer using Edge Browser. In last few weeks I can no longer access the email in this manner (I still can access using outlook and using iphone). When I log on using the sign in page for AT&T Currently.com email, it comes up with a screen saying I need to update my profile, asks for a cell phone number, texts me a six digit code for verification, I enter the code, and it does nothing but again asks for the cell number and six digit code again, in an endless loop. I can log onto my AT&T account, look at my profile, and see no problems, -- everything is marked as verified. But when I try to go to the email using the link in the AT&T account I get the same problem of an endless loop. I have updated Edge to the latest version, cleared the browser cache, cookies and history, but the problem persists. Any suggestions?
Last reply 1 day ago
Last reply 1 day ago | 29 views | 3 responses | Posted by Billbo43
29 views | 3 responses | Posted by Billbo43
user avtar icon
AT&T Active Armor
I would like to know if Active Armor by AT&T is a complimentary service or how much it is?
Last reply 4 days ago
Last reply 4 days ago | 32 views | 1 responses | Posted by aprilleindelicato
32 views | 1 responses | Posted by aprilleindelicato
user avtar icon
Internet Air
I just received my Internet air plug and play system and it won’t let me sign up for an Internet account. How do I do that? I need to connect my wireless with my Internet. I cannot use it. This is a dumb system so far whoever sold me, this didn’t set me up now I have to wait till the morning to call somebody and (Edited per community guidelines) them out.
Last reply 4 days ago
Last reply 4 days ago | 73 views | 4 responses | Posted by Ellens8218
73 views | 4 responses | Posted by Ellens8218
user avtar icon
Extremely Slow speeds when using a VPN
I am experiencing absolutely horrid download speeds when using a VPN.  5-10Mbs using the VPN but 500Mbs+/- without. Model: BGW320-500 Windows 10 PC I am connected using an Ethernet cable to a gigabit switch that is using one of the ports from the modem Other devices using a wireless connection do not have any issues. I have tried using the VPN's from two different providers and both have the same problem. I have tried connections using: Firewire All available UPD and TCP ports. But nothing has worked so far.  Per other posts concerning this topic I have disabled IPV6 in the modem and rebooted it several times.  No effect. Suggestions, please with detailed step-by-step instructions, if you would be so kind. Thank you.
Last reply 17 hours ago
Last reply 17 hours ago | 21 views | 3 responses | Posted by raykoke2
21 views | 3 responses | Posted by raykoke2
user avtar icon
Cannot access email from web browser
Have been accessing email for years on Windows 10 computer using Edge Browser. In last few weeks I can no longer access the email in this manner (I still can access using outlook and using iphone). When I log on using the sign in page for AT&T Currently.com email, it comes up with a screen saying I need to update my profile, asks for a cell phone number, texts me a six digit code for verification, I enter the code, and it does nothing but again asks for the cell number and six digit code again, in an endless loop. I can log onto my AT&T account, look at my profile, and see no problems, -- everything is marked as verified. But when I try to go to the email using the link in the AT&T account I get the same problem of an endless loop. I have updated Edge to the latest version, cleared the browser cache, cookies and history, but the problem persists. Any suggestions?
Last reply 1 day ago
Last reply 1 day ago | 29 views | 3 responses | Posted by Billbo43
29 views | 3 responses | Posted by Billbo43
user avtar icon
AT&T Active Armor
I would like to know if Active Armor by AT&T is a complimentary service or how much it is?
Last reply 4 days ago
Last reply 4 days ago | 32 views | 1 responses | Posted by aprilleindelicato
32 views | 1 responses | Posted by aprilleindelicato
user avtar icon
Internet Air
I just received my Internet air plug and play system and it won’t let me sign up for an Internet account. How do I do that? I need to connect my wireless with my Internet. I cannot use it. This is a dumb system so far whoever sold me, this didn’t set me up now I have to wait till the morning to call somebody and (Edited per community guidelines) them out.
Last reply 4 days ago
Last reply 4 days ago | 73 views | 4 responses | Posted by Ellens8218
73 views | 4 responses | Posted by Ellens8218

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